Jessie Bonifacio
San Francisco,CA
Summary
Detail-oriented professional with expertise in quality assurance and data analysis. Proven ability to enhance team efficiency and customer satisfaction through effective project coordination and problem-solving.
Overview
10
10
years of professional experience
Work History
Senior Reviewer
Outlier AI
11.2025 - Current
- Conducted thorough evaluations of data inputs to ensure quality assurance standards.
- Reviewed content for accuracy and clarity across various AI-generated reports.
- Utilized software tools to track revisions, enhancing efficiency in the review process.
- Communicated project updates and expectations effectively with colleagues.
- Collaborated with team members to refine review processes and establish comprehensive guidelines.
Executive Administrative Assistant
San Francisco Diamond Exchange
San Francisco, California
05.2023 - 08.2025
- Oversaw executive calendars, scheduling meetings and appointments with precision.
- Coordinated travel arrangements, adhering to company policies and guidelines.
- Maintained confidential files and handled sensitive information with utmost discretion.
- Communicated daily with clients, vendors, and team members to ensure alignment.
- Processed accounts payable and receivable transactions accurately within deadlines.
- Managed director's calendar, preparing meeting agendas and materials effectively.
- Answered incoming calls professionally, transferring inquiries to appropriate parties.
- Monitored inventory levels, ordering office supplies to maintain adequate stock.
Front Desk Manager
Equinox
San Francisco, California
04.2022 - 05.2025
- Oversaw front desk operations, ensuring efficient guest check-in and check-out processes.
- Supervised staff scheduling and trained new team members on established procedures.
- Handled guest inquiries and resolved issues promptly with professionalism.
- Coordinated with fitness and wellness teams to elevate member experiences.
- Maintained secure records of memberships and billing information accurately.
- Communicated daily operational challenges effectively with management.
- Managed reservations and payments, ensuring seamless transactions for guests.
Operations Supervisor
San Francisco Airport
San Francisco, California
04.2019 - 08.2023
- Supervised daily operations to ensure compliance with safety regulations.
- Trained new staff on operational procedures and safety protocols.
- Coordinated with vendors to maintain optimal supply levels and equipment functionality.
- Facilitated interdepartmental communication to enhance operational efficiency.
- Managed scheduling, task assignments, and progress monitoring of personnel.
- Identified improvement areas and devised strategies to boost efficiency.
- Analyzed operational data to detect trends and implement improvements.
- Optimized inventory control, reducing waste and aligning stock levels with operational needs.
Lead Jewelry Consultant
Signet Jewelers
San Francisco, California
02.2016 - 03.2021
- Guided clients in jewelry selection, delivering tailored recommendations for optimal choices.
- Cultivated strong customer relationships to drive loyalty and enhance satisfaction.
- Managed inventory to maintain product availability and uphold quality standards.
- Participated in monthly training sessions on customer engagement, marketing strategies, and sales objectives.
- Monitored security systems to safeguard merchandise from theft or damage.
- Conducted regular inventory assessments to track stock levels and initiate orders as needed.
- Processed sales transactions, managed payments, and reconciled cash drawers at shift's end.
- Organized merchandise displays for maximum visibility and appeal.
Education
Nursing
Unitek College
Fremont, CA01-2022
Bachelor of Science - Psychology
San Francisco State University
San Francisco, CA05-2020
High School Diploma -
St. Ignatius College Prepatory
06-2016
Skills
- Attention to detail
- Quality assurance
- Data analysis
- Content evaluation
- Office administration
- Travel coordination
- Calendaring and scheduling
- Inventory management
- Safety compliance
- Delegation
- Payroll administration
- Billing administration
- Team collaboration
- Problem solving
- Customer service expertise
Timeline
Senior Reviewer
Outlier AI
11.2025 - Current
Executive Administrative Assistant
San Francisco Diamond Exchange
05.2023 - 08.2025
Front Desk Manager
Equinox
04.2022 - 05.2025
Operations Supervisor
San Francisco Airport
04.2019 - 08.2023
Lead Jewelry Consultant
Signet Jewelers
02.2016 - 03.2021
Nursing
Unitek College
Bachelor of Science - Psychology
San Francisco State University
High School Diploma -
St. Ignatius College Prepatory