Jessie Ceus
Yonkers,NY
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Phelps Memorial Hospital
Sleepy hollow, Ny
05.2025 - Current
- Managed patient scheduling and appointment coordination for various departments.
- Assisted in maintaining accurate electronic medical records for patient information.
- Prepared correspondence, reports, and presentations for administrative meetings.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Relationship Banker
JPMorgan Chase
Baldwin, New York
03.2014 - 07.2023
- Assisted customers with banking inquiries and account management.
- Educated clients on banking products and services for better understanding.
- Maintained organized records of customer interactions and transactions.
- Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
- Identified financial needs of customers and presented appropriate product and service options.
- Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.
Education
Bachelor of Arts - Business Administration
Capella University
Yonkers, NY 09.2025 - 11.2025
North Miami Beach Senior High School
Miami , FLSkills
- Customer service
- Project management
- Data analysis
- Financial literacy
Certification
- Series 6. Series 63. NY life and insurance.
Timeline
Bachelor of Arts - Business Administration
Capella University
09.2025 - 11.2025
Administrative Assistant
Phelps Memorial Hospital
05.2025 - Current
Relationship Banker
JPMorgan Chase
03.2014 - 07.2023
North Miami Beach Senior High School