Jessie Chace
Olympia
Summary
Compassionate budtender with a focus on customer education and product expertise. Known for patience and strong interpersonal skills, effectively guiding clients in product selection to meet their unique needs.
Overview
9
9
years of professional experience
Work History
Budtender
Green Lady
Olympia, WA
03.2025 - Current
- Assisted customers in selecting products based on individual needs and preferences.
- Provided accurate information about cannabis strains, products, and consumption methods.
- Maintained a clean and organized display area to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems.
Budtender
Super Chronic Club (formerly Forbidden Cannabis)
Lacey, WA
06.2023 - 01.2025
- Educated customers on responsible consumption practices and product effects.
- Collaborated with team members to ensure smooth daily operations and service delivery.
- Monitored inventory levels and reported discrepancies to management for timely restocking.
- Adapted quickly to new product offerings and company policies to support operational efficiency.
Customer Service Representative
Client Focus
Mesa, AZ
07.2019 - 06.2023
- Resolved customer inquiries via phone, email, and chat to enhance satisfaction levels.
- Coordinated with cross-functional teams to address complex issues and streamline service delivery.
- Trained new representatives on company policies, systems, and best practices for customer engagement.
- Analyzed customer feedback to identify trends and improve service processes effectively.
Budtender
420 Carpenter
Lacey, WA
06.2017 - 05.2018
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
High School Diploma -
Tumwater High School
Tumwater2014
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Customer education
- Product knowledge expertise
- Building rapport
- POS system operation
- Cash handling experience
Timeline
Budtender
Green Lady
03.2025 - Current
Budtender
Super Chronic Club (formerly Forbidden Cannabis)
06.2023 - 01.2025
Customer Service Representative
Client Focus
07.2019 - 06.2023
Budtender
420 Carpenter
06.2017 - 05.2018
High School Diploma -
Tumwater High School