Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
Fresno
07.2021 - Current
Developed detailed lesson plans to ensure consistent delivery of training materials.
Prepared reports summarizing the results of each training session.
Provided individualized instruction to match personal strengths, background and learning style of each employee.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Team Lead
Jamba Juice
Fresno
02.2020 - 12.2020
Identified opportunities for process improvements, implementing changes when required.
Provided support to junior staff during peak periods of workloads.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Chocolate Seller
Rocky Mountain Chocolate Factory Inc.
Fresno
09.2020 - 10.2020
Assisted in merchandising displays to promote chocolate products.
Greeted customers warmly upon entering the store and provided assistance when needed.
Handled sales paperwork and payments for one-off and recurring food purchases.
Education
High School Diploma -
West Park Charter Academy
Fresno Ca
01-2021
Bachelor of education - Early Childhood Education
Fresno City College
Fresno, CA
Skills
Interpersonal skills
Collaboration
Negotiation
Remaining calm under stress
Leadership experience
Research
Affiliations
Volunteer with the 2024 special olympics Northern California
Helped run badges with buckets/ helped local law enforcement and select athletes collect donations hosted by Starbucks
Barista on team/ coffee with cops hosted by Starbucks
Volunteer/active donations for 4 different animal organizations (tails of hope rescue,fresno humane,Harbin SHS animal rescue,Animal compassion team)