Madison Simpson
Starbucks
Racine,WI
4
years of professional experience
Barista Trainer with nearly three years of experience in fast-paced, customer-focused environments. Trusted for reliability, leadership potential, and strong communication. Recognized for being; dependable, adaptable, and committed to fostering a positive team culture while contributing to improved workflows and consistent performance in high-volume settings.
Work History
Barista Trainer
2 Years 8 Months- Trained and onboarded new partners, providing coaching on beverage standards, customer service, and operational procedures.
- Maintained a fast-paced environment while prioritizing quality, accuracy, and connection with customers.
- Demonstrated reliability and flexibility by adapting to changing business needs and peak-volume periods.
- Collaborated with team members and shift supervisors to improve workflow and maintain company standards.
- Contributed to a positive team culture by mentoring partners and encouraging consistent performance.
- Followed food safety, cash handling, and inventory procedures to ensure operational excellence.
- Provided excellent customer service, resolving concerns promptly and professionally.
Childcare Provider
1 Year 2 Months- Supervised daily activities to ensure safety and well-being of children in care.
- Implemented routines that promoted healthy habits and emotional regulation among children.
- Monitored individual needs of children to provide tailored support for diverse developmental stages.
- Managed household tasks, including meal preparation and light cleaning, to maintain organization.
- Established strong relationships with families, building trust through open communication and support.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
- Served as a positive role model for children in my care by exhibiting patience, kindness, and a strong work ethic on a daily basis.
Education
Master of Science - Digital Audiences
Skills
Leadership & Teamwork
Team Leadership
Training & Coaching
Mentoring New Employees
Collaboration
Delegation
Accountability
Customer Service
Customer Service Excellence
Conflict Resolution
Guest Recovery
Active Listening
Relationship Building
Operations
Time Management
Multitasking in High-Volume Environments
Cash Handling & POS Systems
Food Safety & Sanitation
Inventory & Operational Support
Opening Procedures
Communication
Verbal Communication
Interpersonal Skills
Problem Solving
Adaptability
Attention to Detail
Strengths from Childcare
Patience
Organization
Reliability
Decision-Making Under Pressure
Safety Awareness
Timeline
Barista Trainer
Starbucks
11.2023 - CurrentRead More
Childcare Provider
Angel Ortiz
09.2022 - 11.2023Read More
Arizona State University
Master of Science from Digital Audiences
Read More