Jessie Coffman
Morristown,TN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
Morristown, TN
06.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
Sales Associate
Walmart
Morristown, TN
01.2023 - 05.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Grill Cook
Freddys Frozen Custard
Morristown, TN
11.2021 - 12.2022
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Grilled vegetables such as onions, peppers and mushrooms for burgers and sandwiches.
- Ensured all food was cooked to the correct temperature as per health code regulations.
Dishwasher
Texas Roadhouse Restaurant
Morristown, TN
05.2021 - 10.2021
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Checked temperatures of dishwashing machines to ensure proper functioning.
Cashier
Food City
Morristown, TN, TN
01.2021 - 05.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Morristown East High School
Morristown, TN05-2023
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Merchandise exchange
- Guest inquiries
- Order verification
- Team collaboration
- Staff training
- Cash handling
- Attention to detail
- Payment collection
- Point-of-sale system
- Identification checks
- Credit card processing
- Hospitality and accommodation
- Multitasking and organization
- POS systems
- Liquor regulations and compliance
- Basic math
- Complex Problem-solving
- Cash register operation
- Loss prevention
- Training and onboarding
- Sales transactions
- Payment processing
- ID verification
- POS system operations
- Product knowledge
- Time management skills
- Currency counting
- Customer relations
- Order taking
- Customer service excellence
- Product recommendations
- Customer assistance
- Customer service
- Credit and cash transactions
- Clear communication
- Cleaning and sanitizing
- Upselling techniques
Timeline
Server
Texas Roadhouse
06.2023 - Current
Sales Associate
Walmart
01.2023 - 05.2023
Grill Cook
Freddys Frozen Custard
11.2021 - 12.2022
Dishwasher
Texas Roadhouse Restaurant
05.2021 - 10.2021
Cashier
Food City
01.2021 - 05.2021
High School Diploma -
Morristown East High School