Jessie Ehrenberg
Summary
Personable and dedicated employee with extensive experience in hospitality and customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, team player, and enthusiastic with demonstrated passion for building relationships, cultivating partnerships and embracing company visions.
Overview
19
19
years of professional experience
Work History
Office Assistant
Bold Rose Group
03.2021 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Assisted in the development and implementation of office policies and procedures.
Actor
Independent Contractor - Self Employed
09.2016 - Current
Stage Manager
That One Guy Productions
Orlando , FL
05.2019 - 06.2022
- Liaised between crew and director, relaying information regarding blocking, cues and positions.
- Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
- Compiled scripts, program notes and other material related to productions.
Supervisor of Operations, Catering Lead, Barista
ELIOR
ORLANDO, FL
07.2015 - 11.2020
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Addressed customer concerns with suitable solutions.
- Managed scheduling, training and inventory control.
- Enforced federal, state, local and company rules for safety and operations.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Supported highest standards of conduct and service to support company reputation.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista Manager
LITTLE BEAN CO
ORLANDO, FL
09.2005 - 07.2015
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Skills
- Proficient in Microsoft Office, including Word, Excel, Publisher and Outlook
- Strong Customer Service
- Basic Knowledge of Google Services (ie Docs, Sheets, Slides)
- Adaptability
- Interpersonal Skills
- Leadership
- Payment Acceptance
- Cash Handling
- Communication Skills
- Emcee Experience
- Radio and Live Performances
- Film and Television
Timeline
Office Assistant
Bold Rose Group
03.2021 - Current
Stage Manager
That One Guy Productions
05.2019 - 06.2022
Actor
Independent Contractor - Self Employed
09.2016 - Current
Supervisor of Operations, Catering Lead, Barista
ELIOR
07.2015 - 11.2020
Barista Manager
LITTLE BEAN CO
09.2005 - 07.2015