JESSIE F. DIGGINS
Germantown
Summary
Successful warehouse manager offering strong background in supervising and mentoring several employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.
Overview
30
30
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Warehouse Manager (level 8)
Pepsico Beverage Company
02.2025 - Current
- Managing and Developing Employees
- Managed, coached, and developed 100s of frontline employees, 5 promoted to certifier, 2 promoted to shift supervisor.
- KPI Management and Improvement
- Increased pick accuracy by 50% and product availability by 25% over the course of 2 periods by monitoring employees’ ability to change inventory while picking and working with automation team to identify system communication errors.
- Change Management
- Led training and change-management activities for building move to a new state-of-the-art facility for 50+ employees.
- Lead Process Owner (LPO) for 1st-in-USA partial automation case picker, which included training, change management communication, scheduling development.
- Product/Inventory/Productivity Analysis
- Analyzed shipment logs daily to determine root cause of mis-shipments and product defects preventing defected product delivery to customers over multiple locations.
- Used data to analyze employee productivity; developed and implemented coaching and disciplinary solutions.
- Safety Focus
- Decreased PIT incidents by ~50% over 3 years through conducting training certification, frontline awareness and coaching, and safety investigations and accountability.
- Achieved 950 AIB Audit through employee training and communication.
- Certified Trainer
- Certified trainer for OSHA Safety, Forklift Operation, PIT, Yard Drivers, Class A Combination Vehicles.
- Level 3 Food Safety certified, managed, trained and temp controlled perishable products.
- Talent Acquisition
- Interview, hire, train, and develop qualified candidates.
- Developed and implemented updated onboarding practices.
- Cross-Functional Cooperation/Alignment
- Consistently developed and maintained relationships with cross-functional team members and ensured their alignment warehouse activities.
- Budget Management
- Monitored expenses against AOP, pivoted spending to achieve goals on period basis.
Senior Warehouse Supervisor (level 7)
PepsiCo Beverage Company
09.2023 - 02.2025
Warehouse Supervisor (level 6)
PepsiCo Beverage Company
04.2018 - 09.2023
Bulk (Large Format Store) Driver Supervisor (level 5)
PepsiCo Beverage Company
04.2017 - 04.2018
- Managed, coached, developed average of 12 drivers at a time.
- Ensured safe and accurate delivery of product.
- Managed labor costs to AOP.
- Dispatched Routes.
Merchandising Supervisor (level 4)
PepsiCo Beverage Company
03.2016 - 03.2017
- Managed, coached, developed average of 55 merchandisers at a time.
- Ensure products and displays are filled to the set planograms of every account.
- Developed PowerPoint and lead team meetings.
- Developed and maintained relationships with customers; performed store audits.
Route Sales Driver (hourly)
PepsiCo Beverage Company
12.2007 - 03.2015
- Delivered, sold and merchanded products.
- Ensured the safety of products delivered to multiple accounts.
- Trained new drivers.
Kitchen Manager
Tumbleweed Southwest Grill
New Berlin
01.1996 - 01.2007
- Responsible for overseeing staff and conflict resolution.
- Hiring staff, scheduling, managing food cost, leading shifts, ensure customer service.
Education
Bradley Tech
Milwaukee , WISkills
- Managing and Developing Employees
- Excellent Composure Under Pressure
- Inventory Control
- Period Reconciliation
- Logistics
- Shipping and Receiving
- Pallet Certification
- Item Slotting and Sequencing
- PQI Control
- Excel
- Voice pick
- INS
- Team building
- Employee training
- Project management
- Safety compliance
- Inventory control
- Customer service
- Data analysis
- Change management
- Cross-functional collaboration
- Safety standards
- Equipment maintenance
- Vendor relationship management
- Skilled in [software]
- Inventory management
- Facility maintenance
- Warehouse operations
- Staff management
- Storage management
- Conflict resolution
- Safety oversight
- Stock control
- Financial tracking
- Cost reduction
- Waste controls
- Logistics oversight
- Unpacking merchandise
- Employee scheduling
- Workforce management
- Operations management
- Quality assurance
- Operations planning
- Interpersonal relationships
- Warehouse layout optimization
- Database documentation
- Contract negotiation
- Property accountability
- Policy development
- Goal setting
- Budget adherence
- Team building and leadership
- Logistics coordination
- Floor space maximization
- Loading and unloading
- Delegating work
- Continuous improvement
- Daily cycle counting
- Database management
- Employee safety
- Employee team supervision
- Planning production
- Production planning
- Mentoring and training
- Problem-solving
- Warehouse auditing
- Shipping and receiving
- Budget controls
- Coaching and motivation
- Route optimization
- Workflow coordination
- Quality management
- Waste reduction
- Forklift operations
- Lean principles
- Heavy lifting
- Inventory and stocking
- Warehouse operation oversight
- Space planning
- Supplies inventory
- Facility security
- ERP software
- Hiring and training
- Order fulfillment
- Purchasing management
- Proficient in Microsoft
- Production waste control
- Safety monitoring
Certification
- Certified Powered PIT Instructor and Certifier, 2024
- Level 3 Food Safety Certification, 2020
- AIB Inspection Recognition, 2018
- Award for 10 Year Employment, 2018
- Outstanding Performance Training Award, 2015
- Maximum Performance Driver, 2014
- Pro Driver Award, 2012, 2013, 2014
- Big Joe Certification, 2012
- Power Jack Certification, 2012
- Commercial Driver’s License, 2008
Timeline
Warehouse Manager (level 8)
Pepsico Beverage Company
02.2025 - Current
Senior Warehouse Supervisor (level 7)
PepsiCo Beverage Company
09.2023 - 02.2025
Warehouse Supervisor (level 6)
PepsiCo Beverage Company
04.2018 - 09.2023
Bulk (Large Format Store) Driver Supervisor (level 5)
PepsiCo Beverage Company
04.2017 - 04.2018
Merchandising Supervisor (level 4)
PepsiCo Beverage Company
03.2016 - 03.2017
Route Sales Driver (hourly)
PepsiCo Beverage Company
12.2007 - 03.2015
Kitchen Manager
Tumbleweed Southwest Grill
01.1996 - 01.2007
Bradley Tech