Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessie Greathouse

Rootstown,OH

Summary

Dynamic team leader with extensive experience in customer service and retail sales at Walmart and Dunkin'. Proven ability to manage teams effectively while enhancing customer experiences. Skilled in training and development, cash handling, and shift management, I thrive in fast-paced environments and consistently drive team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Lead

Walmart
Kent, OH
09.2023 - 11.2024
  • I worked as a cashier and in customer service for 10 months; I then got promoted to team lead over domestics.
  • With this job, I have learned how sales work from a retail point of view.
  • This job also provided the leadership skills I needed in order to move up.
  • Not only did I manage a team, but I also learned how to manage my area, making sure things were in good shape so that customers could have a nice experience.

Shift Leader

Dunkin'
Kent, OH
08.2022 - 09.2023
  • I made drinks, food, and cashed people out.
  • I also helped train employees on several different occasions.
  • I counted the safe, did waste, portion, and ordered the truck.
  • During my time working here, I was put into hectic and fast-paced situations that always kept me on my toes.
  • I learned how to manage people and create plans on how the day should go.

Associate

Panera Bread
New Springfield, OH
08.2021 - 08.2022
  • I worked as a cashier, as well as a dish person, line cook, and I also worked with Panera's partner, Oath Pizza, where I made pizza and took orders.
  • I have experience when it comes to dealing with constant rush hours because this Panera is on a turnpike.

Education

High school diploma -

Springfield Local High School
New Middletown, OH
06.2022

Skills

  • Customer service
  • Cashiering
  • Shift management
  • Leadership
  • Training and development
  • Retail sales
  • Team management
  • Cash handling

Certification

ServSafe, 07/01/23, 07/01/28

Timeline

Team Lead

Walmart
09.2023 - 11.2024

Shift Leader

Dunkin'
08.2022 - 09.2023

Associate

Panera Bread
08.2021 - 08.2022

High school diploma -

Springfield Local High School

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