Summary
Overview
Work History
Education
Skills
Timeline
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Jessie Hunt

Covington,KY

Summary

Professional Diagnostic Technician at Jabil with advanced troubleshooting skills and a strong technical aptitude. Proven ability to identify manufacturing defects and optimize processes, enhancing quality control. Recognized for critical thinking and problem-solving abilities, contributing to efficient repairs and improved team performance in a fast-paced environment.

Overview

12
12
years of professional experience

Work History

Diagnostic Technician

Jabil
01.2025 - Current
  • Responsible for troubleshooting and diagnosing various cutting-edge, enterprise level rack servers for a global manufacturing company.
  • Identify manufacturing defects, validate firmware updates, conduct root cause analysis, and collaborate with engineering to optimize design/assembly.
  • Diagnose and repair electronic circuit board assemblies, addressing issues like power failures, network problems, and signal errors down to the component level.
  • Utilize portable electronic assessment and measurement tools to identify faults and verify repairs.
  • Refer to schematics, BOMs, FRUs, engineering change documents, and testing procedures to support accurate troubleshooting and repair.
  • Work with Test Engineering to review diagnostic data and suggest improvements to testing and repair processes.
  • Continuously update knowledge on current testing methodologies by attending relevant training sessions and workshops.
  • Help onboard new technicians, assist with daily tasks, and provide technical support to team members.
  • Participate in cross-department efforts to meet production goals and support changing demands.
  • Follow production guidelines, safety protocols, and company security policies while maintaining consistent quality standards.

Airport Ramp Agent

Amazon Air
05.2022 - 12.2024
  • Verify weights and positions of cargo ULDs being loaded into company aircraft
  • Uphold strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.
  • Operate Ground Support Equipment to facilitate loading and unloading of company aircraft
  • Reduce flight delays by consistently maintaining punctual cargo handling and loading processes.

Enterprise Infrastructure Ops Intern

Wake Forest Baptist Medical Center
12.2019 - 02.2020
  • Assist the EIO team in projects involving installing and configuring new computers in the primary facility and satellite facilities
  • Complete user server tickets in ServiceNow for tracking the progress of devices through the imaging and installation process.
  • Gain valuable experience working within the IT industry, applying learned concepts directly into relevant work situations.


Paralegal Specialist

United States Army
06.2013 - 11.2017
  • Enhance office efficiency by drafting, processing, and maintaining accurate legal documents in both paper and digital forms
  • Reduce errors in document production through meticulous proofreading of legal drafts before submission.
  • Prepare and notarize powers of attorney
  • Become a subject-matter-expert on an array of legal regulations
  • Plan and prepare for courts-martial, non-judicial punishments, and other military justice matters

Education

Associate of Science - Cyber And Network Security

ECPI University
Greensboro
04-2021

Skills

  • Advanced troubleshooting
  • Mechanical tools
  • System testing
  • Diagnostic equipment operation
  • Critical thinking
  • Problem-solving abilities
  • Technical aptitude
  • Adaptability and flexibility
  • Data entry
  • Quality control procedures

Timeline

Diagnostic Technician

Jabil
01.2025 - Current

Airport Ramp Agent

Amazon Air
05.2022 - 12.2024

Enterprise Infrastructure Ops Intern

Wake Forest Baptist Medical Center
12.2019 - 02.2020

Paralegal Specialist

United States Army
06.2013 - 11.2017

Associate of Science - Cyber And Network Security

ECPI University

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