Jessie Johnson
Summary
I thrive in a busy and stressful environment. I love talking and collaborating with customers and coworkers. I have great communication and leadership skills. I am also a loyal and hard working. Helping out people is one of my biggest passions. I am currently in school to get my surgical technology degree and trying to work to save money on the side.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Blackjack Pizza Franchising
Erie, CO
04.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on customer service and food handling standards.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Collaborated with team members to maintain a clean and organized store environment.
- Monitored inventory levels and conducted regular stock checks.
- Coordinated with suppliers for timely delivery of products and supplies.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Cashier
Blackjack Pizza Franchising
Erie, CO
02.2022 - 04.2024
- Taking food orders in person and on the phone
- Trained new cashiers on register operations and customer service techniques.
- Taking food order in person and on the phone
- Get orders out to customers in a timely manner
- Maintained cleanliness and organization of the front counter area.
- Collaborated with team members to ensure smooth store operations.
Education
Erie High School
Erie, COCNA - Certified Nursing Assistant
Northern Colorado Training Institute
05.2025 - 08.2025
Associate of Science - Surgical Technology
Front Range Community College
Westminster, CO 08.2025 - 06.2026
Skills
- Inventory management
- Store opening and closing
- Department management
- Team management
- Employee training
- Customer service
- Team leadership
- Problem-solving
- Patient care
Certification
- CNA (Certified Nursing Assistant)
- BLS (Basic life support)
Timeline
Associate of Science - Surgical Technology
Front Range Community College
08.2025 - 06.2026
CNA - Certified Nursing Assistant
Northern Colorado Training Institute
05.2025 - 08.2025
Assistant Store Manager
Blackjack Pizza Franchising
04.2024 - Current
Cashier
Blackjack Pizza Franchising
02.2022 - 04.2024
Erie High School