Dynamic General Manager with a proven track record at Southern Tire Mart at Pilot, excelling in operations management and team leadership. Expert in P&L management and fostering employee development, driving significant sales growth while cultivating strong client relationships. Adept at problem resolution and streamlining processes for enhanced efficiency.
Overview
20
20
years of professional experience
Work History
General Manager
Southern Tire Mart at Pilot
01.2017 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed Monthly PNL
Hired and trained staff
Ran daily operations to make sure the shop was profitable
Performed monthly inventory counts
Formulated policies and procedures to streamline operations.
Managed budget implementations, employee evaluations, and contract details.
Diesel Mechanic
Petro/TA
04.2005 - 01.2017
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Troubleshot and diagnosed problems with brakes, steering, and transmissions.
Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Licensing Specialist/Administrative Assistant at Mississippi Department of Banking and ConsumerLicensing Specialist/Administrative Assistant at Mississippi Department of Banking and Consumer