Jessie LaGreca
Austin,Tx
Summary
Dynamic Business Systems Analyst with a proven track record at CDK Global, excelling in data-driven decision-making and stakeholder relations. Expert in requirements gathering and workflow analysis, I streamlined processes, significantly reducing manual reporting time. My proactive approach and strong analytical skills drive impactful business improvements and enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Business Systems Analyst
CDK Global
01.2023 - Current
- Identified needed business improvements and determined appropriate systems and workflows required to implement solutions.
- Participated in the creation of standard operating procedures governing system functions and features.
- Collected, defined and analyzed business requirements.
- Provided data driven decisions to help push the DMS modernization
- Provided valuable outage data to help guide the process of a more proactive approach
- Collaborated with upper management and cross-functional teams to drive strategy and implement new processes.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Streamlined workflows and reduced manual reporting time by automating data processes
- Built and maintained 15 Power BI Reports
Cybersecurity Analyst
Integrated Cyber
06.2021 - 01.2024
- Provide analysis and correlation of cyberspace incident reports derived from reliable sources, network sensors, vulnerability management devices, open-source information, and industry trends
- Researched, analyzed, and recommended vulnerability management products, phishing and training products. Created comparison matrixes, demos and evaluated
- Participation in the correlation and normalization of data creating applications in Excel
- Created various workflows to enforce standardization and governance
Technology
Purple Koru
06.2021 - 01.2024
- Workflow development (Pipelineapp.io)
- Contractor on boarding
- Burst Capacity support using Pipelineapp.io
Product Management
Gorgon Cyber
06.2021 - 02.2022
- Worked directly with sales, product management, quality and design engineering to address customer concerns and identify potential product improvements.
- Interfaced with product management, marketing and business development to drive solutions to meet needs of customers and prospects.
- Helped develop persona and customer journey map
- UI/UX Design
- Help file creation
- Pre-beta testing, QA
Education
BBA - Cybersecurity, Information Systems
The University of Texas At San Antonio
San Antonio, TX05-2022
Skills
- Research and analysis
- Data consolidation
- Enhancement support
- Requirements definition
- Stakeholder relations
- Program planning
- Report preparation
- Gap analysis
- Workflow Analysis
- Data mapping
- Process documentation
- Requirements gathering
Timeline
Business Systems Analyst
CDK Global
01.2023 - Current
Cybersecurity Analyst
Integrated Cyber
06.2021 - 01.2024
Technology
Purple Koru
06.2021 - 01.2024
Product Management
Gorgon Cyber
06.2021 - 02.2022
BBA - Cybersecurity, Information Systems
The University of Texas At San Antonio