Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessie Monteiro

Napa,CA

Summary

A dynamic Wine Educator and Crew Member, I excel in customer engagement and wine knowledge, demonstrated through my impactful relationship-building at Flora Springs Winery. Leveraging organizational skills and self-motivation, I enhanced customer experiences and operations, showcasing my ability to multitask without sacrificing quality.

Overview

15
15
years of professional experience

Work History

Wine Educator

Flora Springs Winery
06.2021 - 12.2024

* Created inviting environment for customers and anyone that walked in.

* Made sure that everyone has a great tasting experience both inside and outside.

* Developed great relationship's with customers.

* Kept the wines stocked and made sure everything was clean and ready for the day.

* Established lasting relationships with winemakers and owners.

Crew Member

Trader Joes
06.2010 - 06.2021
  • Demonstrated strong multitasking abilities, handling multiple tasks simultaneously without compromising quality or efficiency.
  • Help customers find anything they needed.
  • Working the register throughout the day.
  • Stoking the shelves making sure that product was never empty.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.

Education

No Degree - Theater Arts

San Diego Mesa College
San Diego, CA

Skills

  • Customer engagement
  • Sensory evaluation
  • Food pairing
  • Wine Knowledge
  • Outgoing
  • Organized
  • Self motivation

Timeline

Wine Educator

Flora Springs Winery
06.2021 - 12.2024

Crew Member

Trader Joes
06.2010 - 06.2021

No Degree - Theater Arts

San Diego Mesa College
Jessie Monteiro