Dynamic manager with a proven track record in customer service and team leadership. Skilled in decision-making and resource optimization, enhancing customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Manager
A&W Cleaning Services LLC
Pensacola, FL
05.2019 - Current
Oversaw daily operations, ensuring efficient workflow and adherence to service standards.
Coordinated client schedules and service delivery, optimizing resource allocation and efficiency.
Managed inventory levels and procurement processes, reducing costs while maintaining supply availability.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate Specialist
BootBarn
Pensacola, FL
09.2025 - 01.2026
Enhanced customer experience through personalized service and product knowledge
Collaborated with team to optimize inventory management and stock replenishment
Streamlined sales processes by implementing effective product displays and promotions
Carpet Cleaner
Southern Carpet Care
Pensacola, FL
01.2025 - 09.2025
Operated commercial cleaning equipment, ensuring thorough carpet sanitation and adherence to safety protocols.
Developed efficient workflow processes, reducing cleaning time while maintaining high-quality standards.
Conducted detailed inspections of carpets to identify stains, damage, and appropriate cleaning methods.