Jessie Perkins
Hattiesburg,MS
Summary
Service-focused individual dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities, and interpersonal communication strengths.
Overview
13
13
years of professional experience
Work History
Key Holder
Furniture Direct
Hattiesburg, MS, MS
02.2024 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Delivery Driver
Autozone
Hattiesburg, MS, MS
02.2024 - Current
- Ensured accurate completion of all paperwork associated with deliveries.
- Notified customers of delays to decrease calls to support.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
General Manager
Tailored Brands Inc.
Hattiesburg, MS
11.2014 - 01.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and implemented strategies to increase sales and profitability.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager's Assistant
Jr Food Mart
01.2012 - 12.2014
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Associate of Arts - Mathematics
Copiah
Hattiesburg, MS05.2002
Some College (No Degree) - Marketing Management
University of Southern Mississippi
Hattiesburg, MSSkills
- Customer retention
- Process Automation
- Schedule Management
- Business Administration
- Staff supervision
- Workflow planning
- Effective leader
- Staff training and development
- Inventory management
- Customer service
- Multitasking and prioritizing
- Communication skills
Accomplishments
2023 Pinnacle Award Nominee
2023 Manager of the Year
Skills
- Sales Expertise
- Staff Motivation
- Team Player
- Training and Coaching
Timeline
Key Holder
Furniture Direct
02.2024 - Current
Delivery Driver
Autozone
02.2024 - Current
General Manager
Tailored Brands Inc.
11.2014 - 01.2024
Store Manager's Assistant
Jr Food Mart
01.2012 - 12.2014
Associate of Arts - Mathematics
Copiah
Some College (No Degree) - Marketing Management
University of Southern Mississippi