Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Ruddock

Palm Bay

Summary

Dynamic and results-oriented professional with a proven track record at Melbourne Tobacco and Vape, enhancing store visual appeal and fostering customer loyalty. Skilled in customer service and time management, adept at problem-solving and improving service quality. Excelled in teamwork, ensuring seamless operations and exceptional guest experiences. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced in patient transport within healthcare settings, ensuring timely arrivals to appointments while prioritizing patient comfort and safety. Demonstrated ability to train new staff on transport protocols, contributing to a knowledgeable team focused on quality patient care. Maintained compliance with safety regulations and HIPAA standards during all transport activities, including the handling of sensitive patient information. Proficient in utilizing computer systems for accessing patient data, facilitating efficient transport operations.

Overview

5
5
years of professional experience

Work History

Clinical Transporter

Health First Palm Bay Hospital
Tallahassee, FL
04.2025 - Current
  • Transported patients safely throughout the facility, ensuring timely arrivals to appointments and enhancing overall patient flow.
  • Monitored patient comfort and safety during transport, addressing concerns promptly to support a positive patient experience.
  • Trained new staff on transport protocols and safety measures, fostering a knowledgeable team dedicated to patient care.
  • Adhered to all safety regulations when operating motorized equipment such as wheelchairs and gurneys.
  • Complied with HIPAA regulations at all times by protecting confidential patient information.
  • Transported deceased bodies according to established procedures.
  • Utilized computer systems to access patient information prior to transports.
  • Provided safe and efficient transportation of patients to and from clinical locations.

Associate

Melbourne Tobacco and Vape
Melbourne
01.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Built relationships with customers to encourage repeat business
  • Managed returns, exchanges and refunds in accordance with store policy
  • Prepared merchandise for sales floor by pricing or tagging
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Maintained clean and organized workspaces, contributing to a safe and efficient operational environment.

Host

Texas Roadhouse
03.2021 - 06.2022
  • Improved guest satisfaction by welcoming visitors and providing exceptional service
  • Implemented feedback mechanisms to continuously improve service quality
  • Facilitated communication between kitchen and front-of-house to streamline service
  • Managed reservations to optimize seating and minimize wait times

Education

High School Diploma -

Department of Education
Tallahassee, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual
  • Store opening and closing
  • Verbal/written communication
  • Flexible schedule
  • CPR certified

Timeline

Clinical Transporter

Health First Palm Bay Hospital
04.2025 - Current

Associate

Melbourne Tobacco and Vape
01.2023 - 01.2024

Host

Texas Roadhouse
03.2021 - 06.2022

High School Diploma -

Department of Education
Jessica Ruddock