Jonah Trout
Roanoke,VA
Summary
Driven and task oriented employee who thrives in an environment where I can take on a variety of responsibilities. I am quick to assess a situation and come up with solutions for the best possible outcome. I have excellent customer service skills and a natural ability to connect with others. I am motivated and a fast learner and always willing to go the extra mile to be a team player, but I also thrive at working independently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Transporter
Carilion
06.2025 - Current
- Reported changes in patient status to licensed staff.
- Maintained oxygen and wheelchairs, stretchers and TransCarts.
- Collaborated with nurses, physicians and other clinical disciplines to meet needs of patients requiring transportation between areas of care within hospital.
- Transported patients via wheelchair, bed, stretcher, TransCart and other transportation devices within hospital.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Restrained violent or non-compliant patients in emergency situations.
Shift Supervisor
CVS Pharmacy
10.2024 - 06.2025
- Enforced company policies and regulations with employees.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw loading and unloading of packages in warehouse.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Sales Associate
PacSun
01.2022 - 10.2024
- Retail experience to include:
- Organizing clothing and items to maintain organization and sufficient stock while keeping displays current.
- Management of back room stock.
- Accepting and stocking daily deliveries.
- Biannual store inventory.
- Customer service, including answering questions, managing returns, online ordering.
- Cash register, both ringing up customers, consolidating at end of day cash/card counts and preparing deposits.
- Cleaning store and closing responsibilities.
Education
High school diploma -
Patrick Henry High School
06.2023
Skills
- Customer Service
- Retail Sales
- Cashiering
- Organizational Skills
- Merchandising
- Cash Handling
- Wheelchair assistance
- Patient confidentiality
- Bedside manner
- Patient transport
- Patient safety
- Emergency response
- Patient care
Certification
BLS/CPR.
Section name
Authorized to work in the US for any employer
Timeline
Clinical Transporter
Carilion
06.2025 - Current
Shift Supervisor
CVS Pharmacy
10.2024 - 06.2025
Sales Associate
PacSun
01.2022 - 10.2024
High school diploma -
Patrick Henry High School