JESSIE SMITH
Seiling,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Deputy Property Tax Assessor
Dewey County
Seiling, OK
01.2022 - Current
- Assessed property values for residential and commercial properties in Dewey County.
- Reviewed and processed rendered personal property
- Conducted field inspections to verify property characteristics and conditions.
- Completed data entry after field collection
- Managed the office in leu of the Assessor
- Interact and communicate with taxpayers
- Utilized GIS software to analyze property data and improve assessment accuracy.
- Maintained up-to-date knowledge of tax laws and assessment practices.
- Assisted in training new staff on assessment procedures and software tools.
- Performed research into comparable sales prices when assessing residential properties.
- Assisted in resolving taxpayer inquiries related to their assessment notices.
- Advised taxpayers on methods for reducing their tax liability through various deductions or credits allowed by law.
- Participated in training sessions aimed at improving knowledge of taxation laws and regulations.
- Interpreted legal documents associated with the assessment process, including deeds and mortgages.
- Processed applications for homestead exemptions or special programs designed to reduce taxes owed by certain individuals or groups.
- Maintained accurate and up-to-date records for all assessed properties.
- Coordinated with other departments within local governments on issues involving taxes or assessments.
Accountant
Milroc Distribution
Woodward, OK
08.2017 - 07.2020
- Managed financial records and ensured compliance with accounting standards.
- Prepared monthly financial statements for internal and external reporting.
- Monitored cash flow and maintained accurate ledgers for all transactions.
- Assisted in budget preparation and expense tracking for various departments.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Monitored balance sheets and income statements to evaluate financial performance.
- Reviewed financial information detailing assets, liabilities, and capital.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Gathered banking transactions via statements, recorded activity in QuickBooks and reconciled balances.
- Posted financial data in QuickBooks and managed inventory.
- Analyzed balance sheets for mistakes and inaccuracies.
- Oversaw full accounting cycle and prepared applicable financial statements.
- Oversaw and managed fleet cards
- Worked with parts specialists to ensure inventory was optimized.
Customer Service Representative
Seiling State Bank
Seiling, OK
03.2012 - 08.2017
- Assisted customers with account inquiries and transaction processing.
- Provided clear information about banking products and services.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on online banking features and security practices.
- Trained new staff on customer service protocols and best practices.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed positive relationships with customers through friendly interactions.
- Processed customer transactions efficiently and accurately at a leading financial institution.
- Assisted clients with account inquiries and provided tailored banking solutions.
- Maintained cash drawer accuracy through diligent counting and reconciliation practices.
- Collaborated with team members to enhance customer service and operational workflows.
- Handled complex transactions, ensuring compliance with bank policies and regulations.
- Trained new tellers on operational procedures and best practices for customer engagement.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Provided assistance to other tellers during peak business hours as needed.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Reconciled cash and checks against computer records at end of shift.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Education
Bachelor of Science - Accounting
Southwestern Oklahoma State University
Weatherford, Oklahoma, OK 08.2012 - 05.2016
Skills
- Data entry accuracy
- Account reconciliation
- Customer relationship management
- Communication skills
- Problem solving
- Time management
- Strong communication skills
- GIS mapping
- Ethical conduct
- Property valuation expertise
- Organizational skills
- Microsoft office proficiency
- Spreadsheet proficiency
- Adaptability
Timeline
Deputy Property Tax Assessor
Dewey County
01.2022 - Current
Accountant
Milroc Distribution
08.2017 - 07.2020
Bachelor of Science - Accounting
Southwestern Oklahoma State University
08.2012 - 05.2016
Customer Service Representative
Seiling State Bank
03.2012 - 08.2017