Jessika Godfrey
Kansas City,MO
Summary
Proactive Warranty Supervisor with a strong focus on operational efficiency and problem-solving. Known for meticulous attention to detail and effective multitasking abilities, ensuring compliance with policies while reducing errors in claims submissions.
Overview
5
5
years of professional experience
Work History
Warranty Supervisor
Reed Automotive Group
08.2023 - Current
- Supervised warranty claims processing to ensure compliance with policy and procedure
- Coordinated training sessions for staff on warranty procedures and best practices
- Developed and implemented strategies to enhance warranty process accuracy
- Ensured compliance with company policies and procedures, maintaining accurate records for audits.
- Increased efficiency in processing claims by developing training materials for new team members.
- Monitored industry trends for best practices in warranty management, keeping the team up-to-date on relevant information.
- Monitored team performance and provided feedback for continuous improvement
- Streamlined documentation processes, reducing errors in claims submissions
- Evaluated warranty claims to determine validity and appropriate action, mitigating potential conflicts or disputes.
Preschool Teacher
La Petite Academy Inc.
02.2022 - 08.2023
- Developed and implemented age-appropriate lesson plans to enhance children's cognitive and social development.
- Utilized various teaching aids and tools, including visual aids and interactive activities, to engage learners effectively.
- Assessed student progress regularly and adapted teaching strategies to meet individual learning needs and styles.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed and implemented engaging lesson plans to promote early childhood education.
Florist
Tobler's Flowers
01.2021 - 02.2022
- Designed and arranged floral displays for various events, enhancing visual appeal and customer satisfaction.
- Managed inventory levels to ensure availability of fresh flowers and supplies, minimizing waste and improving efficiency.
- Provided exceptional customer service by assisting clients with product selection and special requests, fostering repeat business.
- Trained new staff on floral design techniques and shop operations, promoting consistency and quality in service delivery.
- Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
Education
Associate of Arts - Business Administration And Management
Strayer University
Online12-2026
Skills
- Warranty management
- Operational efficiency
- Problem-solving
- Warranty claims processing
- Attention to detail
- Multitasking and organization
- Policy enforcement
- Compliance management
- Teamwork and collaboration
- Time management
- Adaptability and flexibility
- Decision-making
- Documentation and recordkeeping
- Coaching and mentoring
Accomplishments
- Supervised team of 5 staff members.
- Managed warranty operations for 5 dealerships.
- Received an award for a warranty audit.
Timeline
Warranty Supervisor
Reed Automotive Group
08.2023 - Current
Preschool Teacher
La Petite Academy Inc.
02.2022 - 08.2023
Florist
Tobler's Flowers
01.2021 - 02.2022
Associate of Arts - Business Administration And Management
Strayer University