Jessika Mills
Orem,Utah
Summary
Highly organized candidate with exemplary multitasking, comminuation, and customer service skills. Reaching to secure a position that allows me to utilize my training and professional skills to engage with the community and significantly contribute to the success of the company.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist and Social Media Manager
Vasa Fitness
02.2020 - 08.2022
- Greeted members and quickly checked them in upon arrival.
- Answered phone calls and redirected them whenever necessary
- Organized front desk and kept workspace clean and functional
- Managed all social media platforms keeping the community updated on current promotions and upcoming events throughout the company
- Responded to all comments and questions made on our social media pages
House Manager
Recovery First Treatment Centers
02.2018 - 04.2021
- Filled out intake paperwork with new residents and gave them a tour of the facility
- Enforced house rules and expectations as well as conducted random UA’s and room searches
- Created meeting schedules and chores lists
- Interview, hire and train new assistant managers.
Auto Claims Consultant
Liberty Mutual Insurance
01.2018 - 12.2020
- Answered calls and assisted customers with filing auto claims after being involved in an incident
- Worked through the process of the claim quickly and efficiently while maintaining genuine empathy throughout the call
- Actively listened to the customer to avoid them needing to repeat themselves
- Received monthly recognition for being a 'Top Performer' on my team and continuously beat records on the metrics board.
Education
GED -
Salt lake comminutty college
01.2016
Skills
- Multitasking Efficiently
- Communication Skills
- Excellent Interpersonal Skills
- Office/Store Management
- Poised under pressure
- Goal Oriented
- Ability To Train
- Quick Learner
- Office Administration
Timeline
Front Desk Receptionist and Social Media Manager
Vasa Fitness
02.2020 - 08.2022
House Manager
Recovery First Treatment Centers
02.2018 - 04.2021
Auto Claims Consultant
Liberty Mutual Insurance
01.2018 - 12.2020
GED -
Salt lake comminutty college
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