Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Myers

Celina,TX

Summary

Diligent front desk manager with an extensive background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Social Media Manager/Front Desk Receptionist

Builditect Roofing
10.2023 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Engaged in initiatives to expand company reach through collaborative efforts with outside SEO team and strategic email proposals.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Monitored bidding prospects for the construction arm of the company to ensure timely submission.
  • Effectively managed multiple projects simultaneously while maintaining strict adherence to deadlines and quality standards.

Senior Account Executive

Elite Generations
03.2023 - 10.2023
  • Managed and maintained accurate records of all donor interactions, ensuring efficient tracking of fundraising efforts.
  • Mentored junior associates, enhancing their professional growth and contributing to the firm's success.
  • Conducted interviews with participants to assess eligibility.
  • Ensured daily fundraising objectives were met and often exceeded, regardless of weather conditions.

Waitress

Main Event
09.2022 - 03.2023
  • Handled food safely and kept spaces clean to protect customers from food-borne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.

Personal Shopper

Walmart
05.2021 - 08.2022
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Completed pickup and shopping orders for customers within local area.

Sales Associate

Academy sports and outdoors
03.2021 - 05.2021
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered incoming telephone calls to provide store, products and services information.
  • Used technology resources to assist customers in locating and selecting items.

Education

High School Diploma -

Life High School Waxahachie
Red Oak, TX
06.2020

Skills

  • Customer Service
  • Online Order Processing
  • Photo and video editing
  • Teamwork and collaboration
  • Content creation
  • Content scheduling
  • Photography and videography
  • Community engagement
  • Analytics and reporting
  • Multitasking Abilities
  • Social media management
  • Telephone etiquette
  • Data entry
  • Front office management
  • Sensitive information handling
  • Inventory control

Certification

Certified drone pilot license

Timeline

Social Media Manager/Front Desk Receptionist

Builditect Roofing
10.2023 - Current

Senior Account Executive

Elite Generations
03.2023 - 10.2023

Waitress

Main Event
09.2022 - 03.2023

Personal Shopper

Walmart
05.2021 - 08.2022

Sales Associate

Academy sports and outdoors
03.2021 - 05.2021

High School Diploma -

Life High School Waxahachie

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Amanda Myers