Lily Cook
Santa Barbara,CA
Summary
Dynamic professional with a proven track record at Yoga Jones, enhancing visitor experiences and boosting social media engagement through exceptional customer service and content creation skills. Expert in social media management and adept at fostering team collaboration, demonstrated by significantly increased online interaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist and Social Media Manager
Yoga Jones
07.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- brainstormed, filmed, edited, and posted content 3 times a week.
Sales Associate
Pacsun
08.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Film Production
Santa Barbara City College
Santa Barbara, CA05.2026
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Telephone Etiquette
- Scheduling
- Team Collaboration
- Verbal and written communication
- Social Media Management
- Photo and Video Editing
- Content Creation
Timeline
Front Desk Receptionist and Social Media Manager
Yoga Jones
07.2024 - 08.2024
Sales Associate
Pacsun
08.2023 - 08.2024
Associate of Arts - Film Production
Santa Barbara City College
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