Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist & Social Media Marketer
Mack's Furniture Warehouse
02.2024 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Participated in brainstorming sessions to generate creative ideas for campaigns.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
Strategized and developed video content for client's website and social media publications.
Analyzed social media metrics to refine tactics for improved audience engagement and retention rates.
Sales Lead Assistant Manager
Chico's FAS
08.2023 - 04.2024
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Store Worker Associate
Lowes Home Improvment
03.2023 - 01.2024
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Northeast Regional School of Biology & Agriscience
Jamesville, NC
06.2023
Skills
Bilingual
Customer Service
Time Management
Cash Handling
Telephone Etiquette
Inventory Management
Front Office Management
Calendar Management
Social Media Strategy
Creative Idea Development
Content Strategy
Timeline
Front Desk Receptionist & Social Media Marketer
Mack's Furniture Warehouse
02.2024 - Current
Sales Lead Assistant Manager
Chico's FAS
08.2023 - 04.2024
Store Worker Associate
Lowes Home Improvment
03.2023 - 01.2024
High School Diploma -
Northeast Regional School of Biology & Agriscience