Jessiline Abreu
Hackensack,NJ
Summary
Proactive consultant with extensive experience in managing multiple projects within budget constraints while delivering high-quality services. Skilled in personalized consulting, maintaining client satisfaction, and leveraging cross-selling strategies in retail. Strong background in customer service, sales, and data analytics, bringing reliable and detail-oriented support to advance business goals.
Overview
12
12
years of professional experience
Work History
Prestige Toyota of Ramsey
Lithia Motors, Inc
11.2020 - Current
- Continually refined consulting methodologies and tools based on best practices and client feedback, ensuring the delivery of top-notch services in an ever-evolving business landscape.
- Managed multiple projects simultaneously, ensuring timely completion within budget constraints while maintaining superior service quality.
- Enhanced client satisfaction by providing personalized consulting services tailored to their unique needs and objectives.
- Built long-lasting relationships with clients through consistent communication, timely follow-ups, and genuine understanding of their needs.
Food Service Worker
Amazon
08.2019 - 06.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Fragrance Sales Associate
Macy's
09.2015 - 07.2017
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Maximized sales opportunities by leveraging cross-selling strategies and recommending complementary products to suit customers'' preferences.
- Maintained up-to-date knowledge of competitor offerings for informed recommendations that met clients'' unique preferences.
- Enhanced customer satisfaction through in-depth knowledge of fragrance notes and scent profiles.
- Assisted customers in selecting the perfect gift options, resulting in increased holiday season revenue.
- Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
Sales Associate
Foot Locker
04.2013 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
George Washington High School
New York, NY06-2005
Skills
- Data Analytics
- Customer Service
- Retail experience
- Detail-orientated
- Goal Setting and Tracking
- Appointment Scheduling
- Sales
- Friendly and Helpful
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Effective Communication
Languages
Spanish
Native or Bilingual
Timeline
Prestige Toyota of Ramsey
Lithia Motors, Inc
11.2020 - Current
Food Service Worker
Amazon
08.2019 - 06.2020
Fragrance Sales Associate
Macy's
09.2015 - 07.2017
Sales Associate
Foot Locker
04.2013 - 08.2015
High School Diploma -
George Washington High School
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