Jesslynn Roadrik

• Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
• Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
• Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Increased patient loyalty through timely follow-up calls and addressing inquiries or concerns.
• Verified patient insurance eligibility and entered patient information into system.
• Greeted and assisted patients with check-in procedures.

* Greeted patients into clinic and checked their temperature

* Directed patients to the appropriate suite room number so they're able to check-in on time

* Communicated with with the right staff members if there was any conflict/confusion regarding patients/appointment

* Check in visitors/ direct them to patient building

* Communicate with multiple department receptionist if there was patients in the lobby who needed assistant

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Serve/help patients with opening foods/beverages