Summary
Overview
Work History
Skills
Timeline
Generic
Jessica Anderson

Jessica Anderson

Milwaukee,WI

Summary

I'm a very experienced veterinary assistant looking for a full time position as a professional dog trainer. I have over 15 years experience in veterinary medicine assisting CVT's and Veterinarians. Animal behavior has always been an interest of mine and I would love to learn how to teach and educate owners about animal behavior.

Overview

18
18
years of professional experience

Work History

Veterinary Receptionist

Crawford Animal Hospital
Greenfield, WI
08.2020 - Current
  • Greet pet parents with warm smile and pleasantly ask for sign-ins upon arrival
  • Answer owner animal health questions and advise on best care practices
  • Enter data from pet records and office visits into computer system using Evet
  • Coordinate patient scheduling, check-in, check-out and payments for billing
  • Organize paperwork such as charts and reports for office and patient needs
  • Transcribe phone messages and relay to appropriate personnel
  • Maintain office and waiting room, keeping common areas clean and tidy

Veterinary Assistant

Lakeshore Veterinary Specialists
Oak Creek, WI
02.2019 - 07.2021
  • Triaged incoming patients to determine treatment needs and urgency of care
  • Obtained history from owners and rounded histories to the DVM
  • Processed new patients and updated client records with key information using standardized registration systems (Impromed)
  • Provided assistance with physical and chemical restraint on friendly and fractious patients
  • Assisted with any other tasks asked of to perform under supervision of a DVM or CVT
  • Discharged patients and explain how to take care of their pets after leaving the hospital
  • Answered owner animal health questions and advised on best care practices

Veterinary Assistant

Brook-Falls Veterinary Clinic
Menomonee Falls, WI
10.2017 - 01.2019
  • Assisted the DVM with restraint of exotic animals such as birds, rats, snakes, lizards, along with dogs and cats
  • Assisted in surgeries and monitored anesthesia on both exotics and family pets
  • Administered the appropriate medications via the appropriate route under supervision of the attending DVM
  • Performed venipuncture collection of blood to perform chemistries in house and those sent out
  • Maintained a clean hospital by ensuring clean dishes, cages and laundry
  • Assisted with any other tasks asked of me to perform under supervision of a DVM or CVT
  • Maintained patient records (paper and digital) by accurately recording treatments, test results, and legal documents
  • Answered phones and helped clients with questions and booking appointments
  • Educated clients about exotic husbandry and care

Veterinary Assistant

Lakeshore Veterinary Specialists
Oak Creek, WI
01.2013 - 10.2017
  • Triaged incoming patients to determine treatment needs and urgency of care
  • Obtained important information from clients to relay to the DVM to prepare for seeing appointments
  • Monitored the health of the patients throughout their stay and addressed any health changes or concerns to DVM or technician on staff
  • Administered the appropriate medications via the appropriate route under supervision of the attending DVM
  • Provided assistance with chemical and physical restraint on friendly and fractious patients
  • Performed venipuncture collection of blood to perform chemistries in house, obtain blood pressures, and radiographs requested by the DVM on staff
  • Performed quality control of Idexx laboratory equipment and maintained cleanliness of all lab equipment
  • Maintained a clean hospital environment by ensuring clean dishes, cages, laundry, and equipment as needed for hospital use
  • Recorded symptoms and documented medical observations to inform treatment decisions
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments
  • Assisted with any other tasks asked of me to perform under supervision of a DVM or a CVT
  • Maintained patient records (paper and digital) by accurately recording treatments and test results on patient charts, legal documents and Impromed computer systems
  • Released patients after care in a courteous and tactful manner and inform the clients of any pertinent medical information on their animal’s care

Skills

  • Veterinary Terminology
  • Front Desk Operations
  • Effective Multitasking
  • Client Education
  • Fast-paced environments
  • Customer Service
  • Critical Thinking
  • Medical Records and Documentation

Timeline

Veterinary Receptionist

Crawford Animal Hospital
08.2020 - Current

Veterinary Assistant

Lakeshore Veterinary Specialists
02.2019 - 07.2021

Veterinary Assistant

Brook-Falls Veterinary Clinic
10.2017 - 01.2019

Veterinary Assistant

Lakeshore Veterinary Specialists
01.2013 - 10.2017
Jessica Anderson