Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Denver Health Women Center
09.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant
Wellmed Medical Group
02.2023 - 04.2024
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Adventhealth Centracare
11.2021 - 02.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Empowered patients through education on self-management techniques for chronic conditions.
Implemented patient education program on preventative care, enhancing community health awareness.
Medical Assistant
CareSpot Urgent Care
12.2019 - 08.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Surgery Scheduling Coordinator
Orlando Health
06.2019 - 12.2019
Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
Coordinated complex surgical cases, including multi-disciplinary surgeries, to optimize patient outcomes.
Collaborated with medical teams to ensure timely scheduling of urgent and elective surgeries.
Medical Assistant
Health Specialist of Central Florida
07.2018 - 08.2019
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Implemented patient education program on preventative care, enhancing community health awareness.
Patient Care Coordinator
ACS Pharmacy
09.2015 - 08.2019
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Delivered excellent patient experiences and direct care.
Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Managed patient records with strict adherence to confidentiality and accuracy standards.
Education
Certificate Of Technical Studies - Medical Assistant
Florida Career College
Orlando, FL
2018
High School Diploma -
Ridge Community High School
Davenport, FL
06.2009
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Medical Terminology
Vital Sign Monitoring
EMR / EHR
Direct Patient Care
Clinical Documentation
Patient-focused care
Phlebotomy
Data Entry
Procedure Assistance
Electronic Health Records
CPR
Immunization Administration
Specimens collection and processing
Medical Procedures
Insurance Verification
Appointment Setting
Patient Care Coordination
Equipment Sterilization
Medical office administration
Fluent in Languages
OB/GYN procedures
Simple dressings
Prioritizing stat orders
Knowledge of EKG rhythm interpretation
Payment Collection
Certification
CCMA - Certified Clinical Medical Assistant
BLS
Languages
Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Denver Health Women Center
09.2024 - Current
Medical Assistant
Wellmed Medical Group
02.2023 - 04.2024
Medical Assistant
Adventhealth Centracare
11.2021 - 02.2023
Medical Assistant
CareSpot Urgent Care
12.2019 - 08.2021
Surgery Scheduling Coordinator
Orlando Health
06.2019 - 12.2019
Medical Assistant
Health Specialist of Central Florida
07.2018 - 08.2019
Patient Care Coordinator
ACS Pharmacy
09.2015 - 08.2019
CCMA - Certified Clinical Medical Assistant
BLS
Certificate Of Technical Studies - Medical Assistant
Florida Career College
High School Diploma -
Ridge Community High School
Similar Profiles
Mafalda Dos SantosMafalda Dos Santos
Patient Advocate at LBGTQ Center of Excellence, Denver Health Medical CenterPatient Advocate at LBGTQ Center of Excellence, Denver Health Medical Center