Jestin Ruybal
Summary
Results-driven Company Owner with over 5 years of experience in retail operations, including inventory management, customer retention, and visual merchandising. Skilled in leading teams to achieve performance goals while fostering customer loyalty. Experienced in training and mentoring staff to develop future leaders.
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
17
17
years of professional experience
Work History
Store Manager
1610 hardware
Santa Fe
05.2023 - 06.2025
- Led staff training programs to enhance customer service and sales skills.
- Managed daily store operations and ensured compliance with company policies.
- Managed inventory to ensure product availability and minimize stock shortages.
- Coordinated scheduling to optimize staffing during peak shopping hours.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Addressed customer complaints swiftly to uphold high satisfaction standards.
Store Manager
Dollar tree
03.2016 - 05.2022
- Santa fe , Nm
- Managed employees, scheduled shifts, identified training needs, and conducted performance reviews to enhance team effectiveness
- Resolved issues, facilitated open communication, and recommended disciplinary actions and terminations to maintain team standards
- Analyzed store reports to assess performance and identify opportunities for increasing sales and minimizing controllable expenses.
Owner
Immaculate cleaning services
01.2018 - 04.2022
- Cultivated business relationships in Santa Fe, NM to expand network and opportunities.
- Built company from ground up through networking, cold calling, and strong business acumen.
- Managed daily cleaning operations for residential and commercial clients.
- Trained and supervised cleaning staff on best practices and safety protocols.
- Developed customized cleaning plans based on client needs and preferences.
Sales Manager
Big Jo True Value Hardware
Santa Fe
01.2010 - 03.2016
- Increased revenue and drove sales activity by creating and applying employee measurements for exceeding goals.
- Motivated team members to meet and exceed objectives through goal-setting, daily performance tracking, and tailored improvement strategies.
- Managed daily sales operations for hardware products and customer service.
- Developed and implemented effective sales strategies to boost merchandise visibility.
- Trained and mentored sales team on product knowledge and customer engagement techniques.
Assistant Store Manager
Lowes Home Improvment
Espanola
01.2008 - 01.2010
- Facilitated development of store associates to enhance sales performance and achieve results.
- Conducted walk-throughs to identify and address issues affecting store appearance and professionalism.
- Delegated tasks based on team strengths to improve coverage and service levels on the sales floor.
Education
High School Diploma - General studies
Santa fe high
Santa feSkills
- Business development
- Team management
- Staff training
- Project planning
- Customer relations
- Talent acquisition
- Retail strategy
- Sales leadership
- Talent development
- Operational excellence
- Financial management
Timeline
Store Manager
1610 hardware
05.2023 - 06.2025
Owner
Immaculate cleaning services
01.2018 - 04.2022
Store Manager
Dollar tree
03.2016 - 05.2022
Sales Manager
Big Jo True Value Hardware
01.2010 - 03.2016
Assistant Store Manager
Lowes Home Improvment
01.2008 - 01.2010
High School Diploma - General studies
Santa fe high