Jeston Blackard
Henderson,NV
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Field Service Technician
Tennant Company
11.2022 - Current
- Diagnosed and repaired equipment to ensure optimal performance and customer satisfaction.
- Conducted preventative maintenance on cleaning machines to extend lifespan and reliability.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
- Trained floor care teams on equipment operation and safety protocols for enhanced team efficiency.
- Developed customer relationships through effective communication and timely follow-up after repairs.
Fleet Mechanic
Loomis Armored US
07.2021 - 10.2022
- Scheduled and preformed maintenance services for 80 pieces of equipment and fleet vehicles.
- Maintained gas and diesel based vehicles to keep fleet moving at optimal efficiency.
- Responded to emergency road side assistance in case of vehicle break down
- Diagnosed mechanical problems for repair or replacement.
- Maintained high levels of security awareness due to multi millions in currency armored vehicles carry.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Quality Control Inspector
United States Marine Corps
10.2019 - 10.2020
- Evaluated components and final products against quality standards and manufacturing specifications.
- Created and deployed best practices to improve efficiency and reduce defects.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
- Performed routine maintenance and calibration on testing equipment.
- Liaised between quality control and other departments, providing project updates and consultation.
- Inspected 23 vehicles monthly to ensure proper maintenance was completed and no other discrepancies are present.
Shop Lead Mechanic
United States Marine Corps
12.2018 - 10.2019
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Rolled out improved training programs for maintenance employees.
- Reviewed technical documentation to complete equipment maintenance and repair for a fleet of 400 pieces of equipment.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
Automotive Maintenance Technician
United States Marine Corps
07.2017 - 09.2018
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Maintained heavy duty diesels and small gas engines in vehicles to keep fleet moving at optimal efficiency.
- Used computer equipment, hand tools and technical skills to diagnose faults.
- Installed new systems and components in vehicles.
- Ordered parts necessary for vehicle repairs and new installations.
Education
No Degree - Bachelors of Computer Science
Devry University
Henderson High School Diploma -
Bonney Lake High School
Bonney Lake, WA06.2017
Skills
- Inspection protocols
- Staff Management
- Corrective actions
- Production expertise
- Quality Management
- Technical troubleshooting
Timeline
Field Service Technician
Tennant Company
11.2022 - Current
Fleet Mechanic
Loomis Armored US
07.2021 - 10.2022
Quality Control Inspector
United States Marine Corps
10.2019 - 10.2020
Shop Lead Mechanic
United States Marine Corps
12.2018 - 10.2019
Automotive Maintenance Technician
United States Marine Corps
07.2017 - 09.2018
No Degree - Bachelors of Computer Science
Devry University
High School Diploma -
Bonney Lake High School