Jesus A. Guerrero Pinto
Port St. Lucie,FL
Summary
Detail-oriented professional with a proven track record in problem-solving and service excellence, adept at delivering high-quality results in fast-paced environments. Strong analytical troubleshooting abilities and a commitment to effective issue resolution ensure customer satisfaction and operational efficiency. Proficient in managing customer relationships, inventory, and scheduling while showcasing flexibility and adaptability to meet evolving demands. Skilled in repair techniques and quality control, with the physical capability for heavy lifting when required.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Technician
Mosquito Nix
Port St. Lucie, FL
10.2025 - Current
- Administered targeted mosquito control treatments in residential areas to ensure pest-free spaces.
- Conducted regular inspections and performed maintenance on professional service equipment to enhance operational efficiency.
- Directed daily service routes to ensure optimal customer satisfaction and timely deliveries.
- Collaborated with team members to improve service delivery processes.
- Trained junior technicians on installation and troubleshooting procedures.
- Managed inventory of parts and tools, ensuring availability for timely repairs.
- Diagnosed and repaired mosquito control systems for optimal performance.
Owner
SoFlo Power Washing LLC
Port Saint Lucie, FL
06.2022 - Current
- Facilitated efficient appointment scheduling and management to optimize workflow.
- Designed and implemented website features to enhance user experience and drive lead acquisition.
- Cultivated strong relationships through attentive one-on-one interactions, ensuring a positive customer experience.
- Applied advanced techniques for scratch removal and paint correction on various vehicles to ensure high-quality finishes.
- Executed application of ceramic coatings and protective treatments to enhance surface durability.
- Delivered meticulous interior and exterior detailing services to ensure customer satisfaction and vehicle maintenance.
- Conducted thorough reviews to maintain exceptional attention to detail and finish quality in deliverables.
- Developed and implemented effective business strategies to enhance operational efficiency.
- Oversaw financial management, including budgeting and expense control.
Vehicle Condition Assesor
CarMax
Boynton Beach, FL
05.2020 - 06.2022
- Evaluated vehicle conditions to determine appraisal values and overall quality.
- Collaborated with team members to enhance assessment processes and improve accuracy.
- Utilized proprietary software for vehicle valuation and reporting, ensuring data integrity.
- Developed training materials for new assessors, fostering skill improvement and knowledge sharing.
- Documented condition and special features to provide accurate estimations.
- Managed workload effectively by prioritizing tasks according to deadlines while maintaining attention to detail in all aspects of the assessment process.
Driver Specialist
Amazon
Providence, RI
04.2018 - 06.2020
- Monitored service performance metrics to uphold outstanding reliability and customer satisfaction ratings.
- Coordinated and optimized scheduling of routes and logistics to enhance operational efficiency.
- Trained new drivers on safety protocols and efficient driving practices.
- Analyzed delivery performance data to identify areas for process improvement.
- Collaborated with dispatch team to resolve logistical challenges in real-time.
- Reduced delivery times through effective route planning and navigation skills.
Crew Leader
Martin’s Power Washing
Rhode Island
08.2014 - 04.2018
- Managed team operations to ensure high-quality exterior cleaning services for residential and commercial clients.
- Oversaw job quality, safety compliance, and equipment maintenance protocols.
- Facilitated training sessions for employees on advanced professional cleaning techniques.
- Cultivated and sustained partnerships with dealers to enhance collaboration. Coordinated with dealers to schedule vehicle wash times effectively.
- Facilitated timely invoice creation and ensured consistent follow-up on outstanding payments.
- Led team in executing power washing projects, ensuring high-quality service delivery.
- Trained new crew members on safety protocols and equipment usage.
Education
High School Diploma -
Fe Y Alegria
Venezuela07.2013
Skills
- Strong attention to detail
- Problem-solving skills
- Service excellence
- Independent work proficiency
- Analytical troubleshooting abilities
- Flexible and adaptable
- Problem and issue resolution
- Repair techniques
- Heavy lifting
- Customer relationship management
- Inventory management
- Scheduling and coordination
- Quality control
Certification
Geek Wraps University - 3M Films Installation Training for Vehicle Color Change
Monster Detailing School - Ceramic Coating and Paint Correction
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Service Technician
Mosquito Nix
10.2025 - Current
Owner
SoFlo Power Washing LLC
06.2022 - Current
Vehicle Condition Assesor
CarMax
05.2020 - 06.2022
Driver Specialist
Amazon
04.2018 - 06.2020
Crew Leader
Martin’s Power Washing
08.2014 - 04.2018
High School Diploma -
Fe Y Alegria