Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Casa Hacienda Mexican Restaurant
Columbus, OH
01.2022 - 01.2024
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Cultivated warm relationships with regular customers.
Construction Worker
Indotrica C.A
Tachira, Venezuela
02.2020 - 10.2021
Collaborated with architects and engineers to ensure accurate implementation of design plans while maintaining structural integrity.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Improved client satisfaction with proactive communication regarding project updates and addressing concerns promptly.