Overview
Work History
Education
Skills
Languages
Timeline
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Jesus Ayala

Tucson,AZ

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Afni Inc, Verizon
Tubac, Arizona
02.2014 - Current
  • Assisted customers with inquiries about billing, sales, tech support, genereal info and acct help
  • Resolved customer complaints using effective problem-solving techniques.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Medical Interpreter

CyraCom
Nogales, Arizona
10.2008 - 09.2011
  • Facilitated communication between patients and healthcare providers in diverse medical settings.
  • Translated medical documents accurately and efficiently for patient understanding.

Truck Inpector

Manuel Huerta Trucking
Rio Rico, Arizona
08.2006 - 11.2008
  • Conducted thorough inspections of materials and products for quality compliance.
  • Collaborated with team members to ensure adherence to safety regulations.

Education

High School Diploma -

Nogales High School
Nogales, AZ
05-2005

Some College (No Degree) - Business

Pima Community College
Tucson, AZ

Skills

  • Customer relationship management
  • Complaint resolution
  • Customer account management
  • Billing assistance
  • Team collaboration
  • Time management

Languages

English
Professional
spanish
Professional

Timeline

Customer Service Representative

Afni Inc, Verizon
02.2014 - Current

Medical Interpreter

CyraCom
10.2008 - 09.2011

Truck Inpector

Manuel Huerta Trucking
08.2006 - 11.2008

High School Diploma -

Nogales High School

Some College (No Degree) - Business

Pima Community College

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Jesus Ayala