Jesus Ayala
Tucson,AZ
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Afni Inc, Verizon
Tubac, Arizona
02.2014 - Current
- Assisted customers with inquiries about billing, sales, tech support, genereal info and acct help
- Resolved customer complaints using effective problem-solving techniques.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Medical Interpreter
CyraCom
Nogales, Arizona
10.2008 - 09.2011
- Facilitated communication between patients and healthcare providers in diverse medical settings.
- Translated medical documents accurately and efficiently for patient understanding.
Truck Inpector
Manuel Huerta Trucking
Rio Rico, Arizona
08.2006 - 11.2008
- Conducted thorough inspections of materials and products for quality compliance.
- Collaborated with team members to ensure adherence to safety regulations.
Education
High School Diploma -
Nogales High School
Nogales, AZ05-2005
Some College (No Degree) - Business
Pima Community College
Tucson, AZSkills
- Customer relationship management
- Complaint resolution
- Customer account management
- Billing assistance
- Team collaboration
- Time management
Languages
English
Professional
spanish
Professional
Timeline
Customer Service Representative
Afni Inc, Verizon
02.2014 - Current
Medical Interpreter
CyraCom
10.2008 - 09.2011
Truck Inpector
Manuel Huerta Trucking
08.2006 - 11.2008
High School Diploma -
Nogales High School
Some College (No Degree) - Business
Pima Community College