Jesus Castelan
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Leader
Domino's Pizza
Manassas
04.2025 - Current
- Supervised team members during busy shifts to maintain service quality.
- Resolved customer complaints promptly to enhance customer satisfaction.
- Trained new employees on company policies and procedures.
- Coordinated shift schedules to maximize team coverage and streamline operations.
- Managed inventory levels and restocked supplies regularly.
- Assisted in preparing food orders while maintaining quality standards.
- Monitored cash handling procedures for accuracy during shifts.
Education
Osbourn High School
Manassas, VASkills
- Shift management
- Team leadership
- Team supervision
- Operational efficiency
- Staff training
- Time management
- Effective communication
- Customer service focus
- Customer service
- Conflict resolution
Certification
- ServSafe Food Handlers Certification
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Shift Leader
Domino's Pizza
04.2025 - Current
Osbourn High School