Jesus Chacon
West Hollywood,CA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security
Walt Disney Company
Anaheim, CA
07.2024 - Current
- As a specialist, I performed both regular and specialized duties within security for the Walt Disney Company. My responsibilities include:
- Screening bags
- Utilizing detection machines
- Patrolling and providing presence of security
- Responding to medical and security emergencies as needed, etc.
- Most recently, I became cross-trained as part of our training and audit team to perform audits on our security screening areas, as well as our bomb ordinance canines.
Account Representative
Synchrony Financial
Phoenix, AZ
11.2023 - 07.2024
- Provided excellent customer service to ensure client satisfaction.
- Resolved customer complaints in a timely manner.
- Maintained detailed records of all client communications.
- Advised clients on best practices related to their accounts.
Colonial Life Agent
Colonial Life Insurance
, CA
01.2023 - 07.2024
- Developed and implemented plans to meet customer needs for life insurance products.
- Analyzed customer information to determine eligibility and suitability of life insurance policies.
- Advised customers on the best options available, taking into consideration their individual circumstances.
- Assisted clients in completing applications, forms, and other necessary paperwork for policy purchase or changes.
Life Insurance Agent
New York Life Insurance Co
Glendale, CA
07.2022 - 01.2023
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Conducted market research to identify potential new products and services.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Created reports on sales activities, customer feedback, and other relevant data.
Account Representative
Pets Best Insurance
Phoenix, AZ
10.2021 - 10.2022
- Provided excellent customer service to ensure client satisfaction.
- Resolved customer complaints in a timely manner.
- Maintained detailed records of all client communications.
- Actively participated in weekly team meetings to discuss progress on projects.
- Advised clients on best practices related to their accounts.
- Assisted in developing strategies for increasing customer loyalty.
Account Manager
State Farm
Phoenix, AZ
10.2020 - 10.2021
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided training and guidance to new Account Managers.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Presented product features and advantages to potential customers during sales meetings.
Licensed Sales Producer
Allstate
Phoenix, AZ
04.2019 - 10.2020
- Developed and implemented marketing strategies to increase sales of insurance products.
- Maintained knowledge of current insurance regulations and compliance standards.
- Provided professional advice on a range of life, health, property and casualty insurance policies.
- Assessed customer needs and recommended appropriate coverage options.
- Processed applications for new policies, endorsements, changes and cancellations.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ05-2017
Skills
- Security technologies
- Security management
- Dispatch Coordination
- Customer Relations
- Data Entry
- Stress Tolerance
- Route Navigation
- Microsoft Proficiency
Certification
- PSO Security License (BSIS CA)
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Security
Walt Disney Company
07.2024 - Current
Account Representative
Synchrony Financial
11.2023 - 07.2024
Colonial Life Agent
Colonial Life Insurance
01.2023 - 07.2024
Life Insurance Agent
New York Life Insurance Co
07.2022 - 01.2023
Account Representative
Pets Best Insurance
10.2021 - 10.2022
Account Manager
State Farm
10.2020 - 10.2021
Licensed Sales Producer
Allstate
04.2019 - 10.2020
High School Diploma -
Sunnyside High School