Summary
Overview
Work History
Education
Skills
Hobbies
Volunteer Experience
References
Timeline
Generic

Jesus Chavez Mata

Milwaukee,United States

Summary

Versatile Tech Specialist with a robust background in hardware assembly, technical support, and customer service. Excelled in software and hardware diagnostics, fostering cross-functional collaboration, and achieved a premier customer support standing 'Fantastic' at Amazon. Demonstrates advanced technical skills and strong communication, ensuring high customer satisfaction and efficient problem resolution.

Overview

4
4
years of professional experience

Work History

E-Commerce Specialist

PayMore
West Allis, WI
02.2025 - Current
  • Compose images of products using video or still cameras, lighting equipment, and editing software.
  • Manage orders or invoices using order management or invoicing software.
  • Handle order preparation meticulously to ensure prompt delivery.
  • Utilize multi-listing software for item listing on all platforms.
  • Provided courteous and informative answers to client questions.

Computer Technician

Argus Tech
Waukesha, United States
10.2024 - 12.2025
  • Resolved hardware problems during operational disruptions.
  • Constructed hundreds of embedded computing systems based on precise schematics.
  • Collaborated as a team to build complex systems.
  • Adhered to established safety protocols and corporate guidelines.

Flex Delivery Driver

Amazon
Pewaukee, United States
03.2022 - 02.2025
  • Achieved consistent, perfect attendance.
  • Consistently held premier standing 'Fantastic' beyond a two-year period.
  • Collected over 80 customer reviews reflecting positive service feedback.
  • Executed tasks based on specific client requirements.
  • Ensured courteous and respectful communication with customers.

Teaching Assistant

Marquette University
Milwaukee, United States
01.2022 - 05.2022
  • Identified root cause of technical issues and developed solutions.
  • Responded to questions posed by students following lessons.
  • Evaluated tests and assignments for students.
  • Delivered lessons with personalized explanations.

Education

Bachelors of Science - Computer Science

Marquette University
Milwaukee, WI
05.2023

Skills

  • Software and Hardware Diagnostics
  • Bilingual (English/Spanish)
  • Cross-Functional Collaboration
  • Customer service
  • Efficient Time Allocation
  • Advanced Technical Skills
  • Strong Written and Verbal Communication
  • Software Development
  • Technical Hardware Setup

Hobbies

Computer Troubleshooter

  • Troubleshoot hardware or software issues quickly and efficiently.
  • Fix broken electronics.
  • Aid customers/friends with technical questions.
  • Assemble computers ranging from $500 - $3,000.
  • Set up operating systems on new computers.
  • Disassemble, upgrade, replace, and clean hardware.

Volunteer Experience

ACM Judging Competition, Milwaukee, WI, Judge

  • Judged an ACM high school competition for aspiring computer scientists.

St. Joseph Academy Green Initiative, Milwaukee, WI, Volunteer

  • Prepared tin cans for the children to be able to paint and put plants inside.

Unique Cuts, Milwaukee, WI, Translator

  • Translated from English to Spanish., Handled money and kept transaction records.

Legal Aid Society of Milwaukee, Milwaukee, WI, Volunteer

  • Disposed of unneeded documents from previous years.
  • Helped document a tech review that was done to help them go paperless.
  • Digitized printing of names, and addresses on envelopes.

References

  • Dr. Sheikh Iqbal Ahamed, Professor
  • Dr. Ahmed Kaffel, Professor

Timeline

E-Commerce Specialist

PayMore
02.2025 - Current

Computer Technician

Argus Tech
10.2024 - 12.2025

Flex Delivery Driver

Amazon
03.2022 - 02.2025

Teaching Assistant

Marquette University
01.2022 - 05.2022

Bachelors of Science - Computer Science

Marquette University

Similar Profiles

CREATE PROFILE
Jesus Chavez Mata