Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Jesus Colon

Jesus Colon

Kissimmee,FL

Summary

Highly motivated Job with 2 years of Industry experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Manager

Chipotle
Poinciana, FL
04.2020 - 09.2022
  • Met with customers to discuss service needs and offer available solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Trained Number less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Managed team of Number employees in Food and Cook processes to comply with Chipotle policies across company.

Education

Certificado -

Florida Technical College
Kissimmee, FL
08.2019

Skills

  • Customer Service
  • Shift Scheduling
  • Staff Supervision
  • Workplace Safety
  • Time Management
  • Team Leadership
  • Staff Motivation

Certification

  • CM - Certified Manager Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Manager

Chipotle
04.2020 - 09.2022

Certificado -

Florida Technical College

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Jesus Colon