Jesus De La Rosa
New York,NY
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Caznova Auto Detail Llc
The Bronx, NY
05.2022 - Current
- Established processes for monitoring customer satisfaction levels.
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Garage Keeper
Jaquez automotive center inc
The Bronx, New York
01.2015 - 12.2020
- Contributed to team efforts by accomplishing related tasks as needed.
- Sorted metals to separate out high-grade metals for recovery.
- Reported any maintenance issues to supervisor immediately.
- Cleaned and maintained garbage collection areas.
- Maintained a clean, safe work environment.
- Ensured compliance with local, state and federal regulations related to waste disposal.
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Skills
- Recruiting and interviewing
- Budget assistance
- Sales monitoring
- Problem-solving
- Team motivation
- Team building
- Money handling
- Inventory management
- Cost reduction
- Reporting and documenting
- Sales growth
- Customer service
- Workplace safety compliance
- Conflict resolution
Timeline
Assistant Manager
Caznova Auto Detail Llc
05.2022 - Current
Garage Keeper
Jaquez automotive center inc
01.2015 - 12.2020