Summary
Work History
Education
Skills
Timeline
Generic

Jesus Diaz

Smyrna,TN

Summary

Bilingual (English/Spanish) technician with extensive experience in mobile device repair, inspection, and warehouse operations. Skilled in full device restoration, software updates, functional testing, and display refurbishment. Quick learner with strong communication and teamwork skills.Detail-oriented Repair Technician with strong background in device diagnostics and repair. Expertise in conducting comprehensive tests to ensure functionality and quality of smartphones. Proven ability to collaborate effectively within teams to enhance operational efficiency and accuracy in device processing.

Work History

Repair Technician

Assurant
  • Performed full repairs on iPhone devices, executing hardware and software diagnostics.
  • Conducted pre-test and functional test procedures to ensure quality standards.
  • Executed 4G and 5G signal tests to verify connectivity and performance.
  • Applied buff and polish techniques to restore device displays to like-new condition.
  • Completed full repair and functional test with each device to guarantee operational efficiency.

Return Inspector

Asurion
  • Inspected returned Android and iPhone devices for damages.
  • Performed debugging and updates of company software.
  • Classified devices based on condition for processing.
  • Identified faults or damages to ensure accurate classification.
  • Collaborated with team to enhance inspection accuracy.

Picking and Packing

Assurant
  • Scanned and organized incoming devices for processing.
  • Picked and packed customer orders with accuracy and efficiency.
  • Supported warehouse operations to meet daily and weekly quotas.
  • Sorted and repaired hundreds of devices for order fulfillment.
  • Maintained a clean and organized workspace to enhance productivity.

Repair Technician

Cooper General
  • Performed full repairs on Android and iPhone devices.
  • Processed phones for software updates, scanning, and packaging for shipment.
  • Ensured quality control and compliance with company procedures.
  • Conducted diagnostics and troubleshooting to resolve device issues.
  • Maintained accurate records of repairs and inventory management.
  • Collaborated with team members to improve repair efficiency.

Education

High School Diploma -

Sagrado Corazón
Venezuela

Skills

  • Technical diagnostics
  • Device repair
  • Device troubleshooting
  • Quality control
  • Collaboration
  • Inventory management
  • Problem identification
  • Order fulfillment
  • Hardware diagnostics
  • Functional testing

Timeline

Repair Technician

Assurant

Return Inspector

Asurion

Picking and Packing

Assurant

Repair Technician

Cooper General

High School Diploma -

Sagrado Corazón

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