Professional Summary
Overview
Work History
Education
Skills
Timeline

Jesus Diaz

HEB Grocery Store
Houston,TX
11
years of professional experience

Customer Service Representative with a proven track record at Planet Fitness Gym, and HEB, excelling in active listening and critical thinking. Successfully resolved member or customer inquiries, enhancing satisfaction and retention. Skilled in data entry, I consistently maintained organized facilities, contributing to a welcoming environment that encouraged member engagement.

Work History

Customer Service Representative

10 Years 2 Months
HEB Grocery Store | 2016.08 - Current

Customer Service Representative

5 Months
Planet Fitness Gym | 2015.03 - 2015.08
  • Assisted members with inquiries and resolved issues efficiently.
  • Processed membership registrations and cancellations accurately.
  • Maintained cleanliness and organization in gym facilities regularly.
  • Educated members on gym equipment usage and fitness programs.

Education

- Accounting

Houston Community College | Houston, TX

High School Diploma

Harmony School Of Advancement | Houston, TX | 05.2015

Skills

Customer service
Active listening
Critical thinking
Data entry

Timeline

Customer Service Representative

HEB Grocery Store
2016.08 - CurrentRead More

Customer Service Representative

Planet Fitness Gym
2015.03 - 2015.08Read More

Houston Community College

from Accounting
Read More

Harmony School Of Advancement

High School Diploma
Read More
Jesus Diaz