Jesus Duran

• Prepared ingredients efficiently in high-volume kitchen, ensuring timely meal service and supporting overall kitchen operations.
• Cooked menu items consistently per established recipes, contributing to overall dining experience and customer satisfaction.
• Prepared food quickly and consistently, maintaining high quality during busy rushes by staying organized on the line and managing multiple orders.
• Maintained cleanliness and organization of kitchen workstations to ensure a safe cooking environment.

Park and Facility Cleaning: Maintain cleanliness across the park, including restrooms, common areas, pathways, and conference rooms. This includes sweeping, trash removal, window cleaning, and disinfecting surfaces.
Light Equipment Use: Operate small or electric vacuums, blowers, and power washers, etc. to ensure high standards of cleanliness.
Inventory and Supplies: Restock and manage cleaning supplies to maintain consistent quality.
Event Support: Provide custodial assistance during park events to help create a memorable experience for guests.
Problem Solving: Report maintenance issues to leadership and assist with special cleaning projects. Support our Park Engineering team with repairs and projects.
Safety and Sustainability: Work safely and incorporate eco-friendly practices into your routine.
Guest Interaction: Communicate professionally with guests, contributing to a positive and welcoming atmosphere.

• Greeted guests warmly upon arrival, enhancing their overall experience.
• Managed reservations to optimize seating arrangements, contributing to efficient service during peak hours.
• Assisted in coordinating dining room layout during peak hours for optimal flow.

• Led shifts to maintain smooth operations during slow and busy times, trained new employees, kept team on track, and resolved problems effectively. Addressed customer concerns calmly while motivating team and ensuring fast, accurate service without sacrificing quality.
• Led daily operations to ensure smooth service and customer satisfaction.
• Trained and mentored team members on operational procedures and customer service.
• Managed inventory levels and ordered supplies to maintain stock availability.
• Assisted customers at front counter to ensure smooth experience, accurately taking orders and handling payments during busy rushes.