Jesus Flores
Chicago,IL
Summary
Dynamic team leader with extensive experience at Walmart, recognized for enhancing customer satisfaction through effective conflict resolution and process improvement. Extensive experience in plumbing, concrete, tiling, and electrical work gained through hands-on projects and repairs. Proficient in using a wide range of tools and equipment, enhancing practical skills beyond typical exposure. Four years of experience at Walmart developed strong communication, critical thinking, and adaptability in fast-paced environments. Combines manual trade expertise with problem-solving abilities for effective performance in technical roles.
Overview
4
4
years of professional experience
Work History
Stocking 1 Team Lead
Walmart
03.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Food and Consumable Team Lead
Walmart
03.2022 - 03.2023
- Trained new team members on company procedures and safety requirements.
- Planned product features to align with customer preferences and seasonal trends.
- Fostered a positive work environment through teamwork, open communication, and employee recognition initiatives.
- Evaluated customer needs and feedback to enhance products and services.
OPD Assocaite
Walamrt
03.2021 - 03.2022
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Developed strong teamwork skills to consistently exceed departmental metrics.
- Collaborated with diverse tools and under various weather conditions to fulfill department needs.
Education
Bachelor of Science - Biology
University of Illinois At Chicago
Chicago, IL05-2021
Skills
- Attention to detail
- Conflict resolution
- Coaching and mentoring
- Process improvement
- hands-on work
- Mechanical tools expertise
Languages
Spanish
Native or Bilingual
Timeline
Stocking 1 Team Lead
Walmart
03.2023 - Current
Food and Consumable Team Lead
Walmart
03.2022 - 03.2023
OPD Assocaite
Walamrt
03.2021 - 03.2022
Bachelor of Science - Biology
University of Illinois At Chicago
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