Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesus Garcia

Houston

Summary

Dedicated professional with a strong background in customer service and account management. Proven skills in payment processing, inventory control, and employee training, ensuring a clean and secure environment for optimal customer satisfaction. Results-driven assistant manager experienced in optimizing daily operations and enhancing customer satisfaction. Skilled in payment processing and inventory management, consistently maintaining a secure and organized facility environment. Committed to delivering effective communication and training for team success. Dynamic assistant manager with a focus on customer relationship management and effective communication. Expertise in payment processing and facility maintenance has contributed to achieving high levels of customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Assistant Manager

StorQuest Self Storage
Houston
05.2023 - 03.2024

Facilitated customer rentals of storage units and ensured accurate completion of rental agreements

Processed customer payments and maintained accurate account records

Conducted facility walkthroughs and ensured units were maintained properly

Addressed customer inquiries on billing, unit access, and account concerns to enhance satisfaction

Maintained a clean, secure, and customer-friendly environment

Cashier/Sales Associate

Glass City Vape and More
Houston
02.2022 - 03.2023

Processed cash transactions and balanced registers to ensure accuracy

Provided personalized product recommendations to enhance customer satisfaction

Maintained store cleanliness and professional presentation

Ordered merchandise and monitored inventory levels

Resolved customer complaints efficiently to maintain a positive shopping experience

Store Manager

The Smoking Glass Lounge
Houston
03.2017 - 02.2020

Managed daily store operations and supervised employees

Developed employee schedules and managed payroll processes to ensure staff coverage and budget compliance

Managed inventory levels and coordinated product ordering to align with sales trends and minimize stockouts

Recruited, hired, and trained new employees to build a skilled team and support operational needs

Processed deposits and maintained financial accountability

Education

Cypress Spring High School
Housotn

Skills

  • Account management
  • Customer relationship management
  • Customer service
  • Payment processing
  • Inventory control
  • Staff supervision
  • Employee training
  • Facility maintenance
  • Effective communication

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Manager

StorQuest Self Storage
05.2023 - 03.2024

Cashier/Sales Associate

Glass City Vape and More
02.2022 - 03.2023

Store Manager

The Smoking Glass Lounge
03.2017 - 02.2020

Cypress Spring High School
Jesus Garcia