Jesus gomez
Imperial Beach,CA.
Summary
Responsible Barista Shift Manager with 10 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
16
16
years of professional experience
Work History
Shift Supervisor/Barista Trainer/Coffee
Starbucks Co
05.2021 - Current
- Assist with selection, orientation and training of qualified associates
- Always provide the highest quality of service to the guest and anticipate and exceed guest expectations
- Knowledge of basic food handling and sanitation standards
- Follow and direct others in standards for product merchandizing, line display, stocking, storing of products and distribution of marketing material
- Responsible for cash handling, safe verification and daily deposits.
Banquet Set Ups/ Event Coordinator
Hotel Del Coronado
07.2016 - 03.2023
- Assist event manager with all the events, set ups and changes
- Work with, direct, and assist vendors at events
- Keep inventory of all events materials and make sure they are kept up to standards
- Assist with onsite set up, activation, and tear down for medium and large scale, events
- Works closely with marketing, audio visual, and culinary teams on logistics, customer event request to execute events successfully.
Store Manager
Starbucks Co
06.2012 - 11.2016
- Supervise Starbucks staff and operations, oversee staffing levels and make adjustments to ensure service levels are met within labor models
- Assist with selection, orientation and training of qualified associates
- Oversee department in absence of general manager
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
- Knowledge of basic food handling and sanitation standards
- Follow and direct others in standards for product merchandizing, line display, stocking, storing of products and distribution of marketing material
- Responsible for cash handling, safe verification and daily deposits.
Promotions manager
Mvs. Radio Co
08.2012 - 01.2016
- Responsible for metrics reporting on all promotional campaigns, including response rates and sales to evaluate effectiveness of each program
- Establish and maintain constructive and cooperative working relationships with internal teams and third party partners
- Performs news, talk, music, comedic or other format shows or program for broadcast entertainment
Supervisor
See’s Candies
09.2009 - 03.2012
- Responsible for coaching, counseling, and developing partners to their fullest potential
- Responsible for securing and overseeing the balancing of the cage bank
- Counting out and checking in of others cashier’s assigned drawers and changed tills daily
- Responsible for the stocking, organization and cleanliness of assigned area.
Sales/ cashier
Levi’s Co
11.2007 - 06.2009
- Handle cash, credit or debit transactions with costumer
- Ensure pricing is correct
- Count money in cash drawers at the beginning and end of the shifts to ensure that the amounts are correct and that there is adequate change
- Process returns and check to see if items are damaged.
Education
Bachelor of Science - Urban Planning
Arizona State University
Tempe, AZ12.2024
Skills
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to work cohesively with co-workers as part of a team
- Proficient use of Microsoft office (word, Excel, Power Point)
- Ability to perform job functions with minimal supervision
- Ability to organize workflow and ensure follow through
- Strong interpersonal and problem solving abilities
- Simultaneously handle multiple tasks
- Type Personal Name
- Retail Operations
- Work Schedule Management
- Staff Management
- Inventory Control
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor/Barista Trainer/Coffee
Starbucks Co
05.2021 - Current
Banquet Set Ups/ Event Coordinator
Hotel Del Coronado
07.2016 - 03.2023
Promotions manager
Mvs. Radio Co
08.2012 - 01.2016
Store Manager
Starbucks Co
06.2012 - 11.2016
Supervisor
See’s Candies
09.2009 - 03.2012
Sales/ cashier
Levi’s Co
11.2007 - 06.2009
Bachelor of Science - Urban Planning
Arizona State University
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