Jesus Gonzales
Operation Manager
Visalia,CA
Summary
Versatile Operations Director with expertise in team leadership, program coordination, and community engagement. Proven track record in managing multi-location teams, enhancing customer satisfaction, and streamlining operations to meet organizational goals. Skilled in developing and implementing strategic plans, fostering community relationships, and driving program success through effective communication and employee development. Adept at leveraging technology and social media to enhance visibility and engagement.
Overview
2025
2025
years of professional experience
1995
1995
years of post-secondary education
Work History
Director of Operations
Gonzales Dance Academy LLC
1 2021 - Current
- Serve as the primary representative, managing communications with parents and learners in after-school and community programs
- Collaborate with the owner to achieve company goals and ensure smooth operations
- Lead a team of six employees across three cities, both remotely and in person, to support academy success
- Engage with parents through social media, boosting program visibility and interaction
Mobile Department Lead
MarketSource
Visalia, CA
11.2013 - 01.2021
- Drove sales and customer satisfaction across Target’s mobile departments in multiple locations
- Coordinated in-store promotions and collaborated with Target personnel to execute strategies
- Managed scheduling and training for new hires across five locations, ensuring top service quality
Education
Diploma -
Woodlake Union High School
Woodlake, CASkills
Leadership & Team Management
Team Leadership
Operations & Program Coordination
Customer & Community Engagement
Technical Proficiency
Training & Development
Scheduling & Coordination
Inventory Control
Sales Strategy & Promotion
Program Oversight
Strategic Decision-Making
Employee Relations
Mind Mapping
References
Upon request.
Timeline
Mobile Department Lead
MarketSource
11.2013 - 01.2021
Director of Operations
Gonzales Dance Academy LLC
1 2021 - Current
Diploma -
Woodlake Union High School