Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Kristina (Kiki) Heinzer

Beverly Hills,CA

Summary

Stanford University alumnus with expertise in communications and international relations. A dynamic leader skilled in strategic operations, sales, marketing, entrepreneurship, and design. Proven success in diverse industries, including event management, retail, interior design, and food services. Adept at managing teams, scaling businesses, streamlining operations, and delivering exceptional results.

Overview

19
19
years of professional experience

Work History

Director of Operations

Mark's Garden
Los Angeles
06.2024 - Current
  • Collaborate with the CEO to align strategies with company goals, optimizing profitability and workflow.
  • Manage the P&L to make strategic recommendations to maximize profitability and efficiency for the company.
  • Curate strong relationships with key stakeholders, including high-profile clients, event planners, and corporations, to create strategic partnerships.
  • Lead a team of over 50 employees across departments, including design, sales, marketing, and logistics.
  • Implement systems that reduce operational costs and boost efficiency.
  • Manage logistics for high-profile events, ensuring impeccable execution, and client satisfaction.
  • Oversee HR personnel by commending or initiating promotions, transfers and disciplinary measures.

Founder & Lead Designer

The Copal Group
San Juan
08.2021 - 06.2024
  • Established a luxury furniture and design company operating in Los Angeles and San Juan.
  • Developed and executed a logistics plan for importing high-end furniture to Puerto Rico.
  • Directed all aspects of design and budget creation for residential and commercial projects.

Founder & CEO

Klean LA
Los Angeles
02.2012 - 08.2021
  • Founded a premium food delivery service specializing in weight loss and nutrition.
  • Scaled the business to multi-million-dollar annual revenue with strong influencer partnerships
  • Successfully sold the company to Vitabowl in 2021.
  • Managed day-to-day activities across multiple departments within the organization.
  • Monitored and analyzed performance metrics to inform strategic pivots and drive continuous improvement.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Fostered a positive company culture that encourages teamwork, innovation, and excellence.
  • Implemented scalable processes and systems to support business operations and facilitate efficient growth.
  • Managed crises and unexpected challenges, ensuring minimal impact on business continuity.

Sales Executive

Nike Inc.
Los Angeles
05.2009 - 02.2012
  • Managed key accounts in Southern California, focusing on footwear and apparel.
  • Led the team to win 'Sales Team of the Year' by maximizing product assortments.
  • Implemented strategic marketplace management tailored to account needs.
  • Built strong relationships with key stakeholders.
  • Delivered sales presentations to high-level executives and decision-makers.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Developed and implemented strategic sales plans to achieve corporate objectives.

Product Line Manager

Nike Inc.
Los Angeles
12.2005 - 05.2009
  • Developed a global footwear line targeting Urban Latin consumers, achieving $140M revenue in the first year.
  • Collaborated with international sales, marketing, and merchandising teams to bring products to market.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Conducted market research studies to understand customer needs, preferences and buying behavior.

Freelance Creative Producer

MGME
San Juan, PR
05.2024
  • Oversaw event logistics for Verizon Wireless Winners Circle, from planning to on-site execution.
  • Created compelling concepts and materials, enhancing event aesthetics and experiences.
  • Coordinated cross-functional teams to deliver impactful, brand-aligned events.

Education

Bachelor of Arts - Communications and International Relations

Stanford University
06.2004

Skills

  • Strategic Operations
  • Brand Management
  • Marketing & Sales
  • Leadership & Team Management
  • Customer Service Excellence
  • Entrepreneurship
  • Interior Design & Logistics
  • Microsoft Office Suite
  • Strategic Planning Tools
  • Design & Logistics Software

Websites

Languages

  • English, Fluent
  • Spanish, Fluent
  • French, Proficient

Timeline

Director of Operations

Mark's Garden
06.2024 - Current

Freelance Creative Producer

MGME
05.2024

Founder & Lead Designer

The Copal Group
08.2021 - 06.2024

Founder & CEO

Klean LA
02.2012 - 08.2021

Sales Executive

Nike Inc.
05.2009 - 02.2012

Product Line Manager

Nike Inc.
12.2005 - 05.2009

Bachelor of Arts - Communications and International Relations

Stanford University

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Kristina (Kiki) Heinzer