Jesus Gonzalez
Tucson,AZ
Summary
Most People I have met would describe me as a highly motivated individual with experience in customer service and sales. I am skilled in building customer relationships and understanding customer needs. My strength in interpersonal communication skills provides me superior customer service abilities. My extensive time in the field of corrections has given me the motivation and strength of will to rapidly learn new skillsets and make me an excellent listener. I am highly ambitious and seek a role that challenges me and provides plenty of room for growth.
Overview
9
9
years of professional experience
Work History
Inside Sales Consultant / Field Sales
Sunrun
11.2022 - Current
- Visited prospective customer home locations to propose smart home solar solutions for their needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Completed twenty daily cold calls and achieved average customer conversion rate of 60 percent.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Utilized customer references to bring additional business and revenue.
- Performed extensive market studying of various utilities to assess where best to focus my time for maximum efficiency .
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed my own schedule and customer accounts
Energy Consultant
Solgen Power
07.2022 - 11.2022
- Participated in continuous training opportunities to hone craft and build leadership skills.
- Conducted thorough market evaluations and analyzed energy usage patterns to determine potential savings.
- Built my own customer base utilizing both cold calls and traditional door-to-door sales techniques.
- Educated homeowners on being aware of their energy usage patterns.
- Proposed home solar solutions to qualified customers and guided them to installation.
- Maintained customer relations after sale and utilized customer references to generate additional business.
Correctional Officer
Pima County Sheriff's Department
10.2014 - 07.2022
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained professional conduct and appearance in the public eye through various court appearances and events.
- Maintained yearly certifications for basic life saving techniques as well as weapons training techniques (P.O.S.T)
- Acted as a supervisor for other officers and as a training officer for new recruits.
- Maintained a physical fitness standard required for the position.
Education
High School Diploma -
Sentinel Peak High School
Tucson, AZ12.2013
Skills
- Contract Management
- Persuasive Negotiator
- Relationship Building
- Customer Service
- Opportunity Identification
- Attention to Detail
- Issue Resolution
- Analytical Thinking
Timeline
Inside Sales Consultant / Field Sales
Sunrun
11.2022 - Current
Energy Consultant
Solgen Power
07.2022 - 11.2022
Correctional Officer
Pima County Sheriff's Department
10.2014 - 07.2022
High School Diploma -
Sentinel Peak High School