Jesus Gonzalez

Remove old fence take measurements fabrication of new fence and install

• Mixed, poured, and spread concrete, asphalt gravel, and other materials.

• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Created monthly reports for senior management summarizing operational performance metrics.
• Coached, mentored and trained team members in order to improve their job performance.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.

• Responsible for diagnosing, repairing, and maintaining all types of automotive equipment and machinery.
• Supervised and trained other mechanics in the shop on proper repair techniques.
• Developed preventive maintenance schedules to ensure optimal performance of vehicles and machines.
• Created estimates for customers regarding cost of labor and parts required for repairs or services requested.
• Ordered parts needed for repairs as necessary from suppliers.
• Diagnosed electrical problems with various diagnostic tools including scan tools, multimeters.
• Scheduled appointments for customers requesting service or repairs in a timely manner.
• Provided excellent customer service by answering any questions customers may have about their vehicles or repairs.
• Utilized advanced computer software programs to generate reports detailing repair history of each vehicle serviced in the shop.
• Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
• Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
• Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
• Used computer maintenance program to produce repair orders and charge out parts.
• Completed maintenance and repair work on components and equipment.
• Resolved customer concerns and team member issues through email communication.
• Performed maintenance inspections, tune-ups, oil changes and other key services.
• Conducted test drives before and after repair services.
• Used diagnostics and troubleshooting tools to identify failures and equipment issues.
• Repaired, replaced and adjusted brakes.
• Removed old oil, replaced filters, and added correct amounts of fluids.
• Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
• Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
• Estimated costs of vehicle repair.