JESUS LEON
Perris,CA
Summary
Dedicated Retail Sales Associate with proven expertise in customer service, vehicle demonstrations, and loyalty program management. Committed to enhancing customer experiences and driving sales through strong product knowledge and relationship management.
Overview
24
24
years of professional experience
Work History
Retail Sales Associate
TOYOTA OF ORANGE
Orange, CALIFORNIA
05.2020 - Current
- Welcomed customers upon entry and provided immediate assistance.
- Assisted customers in selecting vehicles tailored to individual needs.
- Conducted vehicle demonstrations to showcase features and benefits effectively.
- Provided detailed product information and addressed customer inquiries promptly.
- Monitored sales floor to identify customer needs and merchandise replenishment opportunities.
- Calculated pricing, applied discounts, and processed transactions efficiently.
- Managed loyalty programs, signed up new members, and explained benefits to improve retention.
Retail Sales Associate
TUSTIN TOYOTA
Tustin, California
10.2002 - 03.2020
- Conducted vehicle demonstrations and test drives, highlighting key features and benefits to facilitate informed purchasing decisions.
- Guided customers in selecting vehicles tailored to their needs and preferences, enhancing overall satisfaction.
- Addressed customer inquiries and concerns with active listening and problem-solving, fostering trust and loyalty.
- Developed strong relationships with clients through effective communication and follow-up.
- Collaborated with finance department to facilitate vehicle purchase agreements.
Skills
- Sales transactions
- Product knowledge
- Customer service and support
- Vehicle demonstration
- Loyalty program management
- Relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Retail Sales Associate
TOYOTA OF ORANGE
05.2020 - Current
Retail Sales Associate
TUSTIN TOYOTA
10.2002 - 03.2020