Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jesus Lopez

Glendale Heights,IL

Summary

Will leverage proven experience to contribute my professional work experience, strong organizational skills, and ability to work well with people while contributing to the success and longevity of the organization and attaining growth personally and professionally. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a supervisor role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

7
years of professional experience

Work History

JP Morgan Chase Bank
Elgin, IL

Transaction Specialist
05.2023 - Current

Job overview

  • Accomplished department objectives by supervising staff and organizing and monitoring work processes.
  • Supervisor experience in high volume order fulfillment.
  • Implement and enforce systems, policies, and procedures.
  • Maintained safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
  • Completed operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
  • Conducted training.
  • Delivered clerical support by handling range of routine and special requirements for processing.
  • Process Payment Documents
  • Executed record filing system to improve document organization and management.
  • Composed sensitive, confidential reports and documentation.

Target
Naperville, IL

Overnight Inbound (Stocking)
04.2023 - 05.2023

Job overview

  • Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
  • Scan, handle and move merchandise efficiently and safely
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • Execute a detailed, accurate and efficient sorting operation (including all unload schedule times)
  • Frequently lifting or moving merchandise up to 40 pounds
  • Climb up and down ladders and back-stocking items
  • Experience executing daily/weekly workload to support business priorities and deliver sales goal
  • Ensure product is set, in stock, accurately priced and signed on the sales floor
  • Knowledge of guest service fundamentals supporting a guest first culture across the store

Provest LLC
Lombard, IL

Mail Clerk
11.2018 - 12.2019

Job overview

  • Exceed a minimum number of Affidavits weekly
  • Trained people overseas in my department
  • Proofing for basic service and client error
  • Make corrections for misdirected Affidavits
  • Working closely with other team members
  • Familiarizing themselves with client specific requirements
  • Effectively communicating with other departments
  • Performed data entry tasks associated with the maintenance of mailing lists, address databases and other relevant information.
  • Monitored and directed work of lower-level clerks.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
  • Operated mail processing equipment and manually sorted mail.
  • Ensured compliance with federal regulations governing mailing processes.
  • Generated reports detailing activities in the mailroom such as package tracking numbers, shipping costs.
  • Conducted regular audits on departmental budget expenses related to the mailroom operations.
  • Inspected outgoing mail for accuracy prior to distribution and mailing.

Meijer Inc
Bloomingdale, IL

Courtesy Team Member
01.2017 - 10.2018

Job overview

  • Worked in a variety of areas which include the service desk, check lane and parking lot areas
  • Greeting and assisting customers in the front area of the store
  • Maintain safety and cleanliness of entry ways and floors
  • Collecting carts and maintaining parking lot safety
  • Processed payments accurately using cash registers and credit card machines.
  • Performed opening and closing procedures as directed by management team.
  • Assisted with inventory control processes such as counting stock and entering data into system.
  • Demonstrated an understanding of product knowledge to answer customer queries effectively.
  • Provided excellent customer service by proactively addressing customer needs or concerns in a timely manner.
  • Trained new employees on proper use of cash register, stocking procedures.
  • Conducted regular price checks to ensure accurate pricing on shelf tags.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.

Education

Wheaton North High School
Wheaton, IL

High School Diploma
05-2016

University Overview

College of DuPage
Glen Ellyn, IL

Some College (No Degree) from Fine Arts

University Overview

GPA: 3.2

Skills

  • Efficient
  • Data Entry
  • Mistake Proofing
  • Customer Service
  • Ability to lift
  • Affidavits
  • Professional Responsibility
  • Policies and Procedures
  • Data Management
  • Payment Processing
  • Client Relationship Building
  • Deadline Management
  • Financial Understanding
  • File Management
  • Document Coordination
  • Database Management
  • Financial Reporting
  • General Accounting
  • Mail Sorting
  • Customer Relations
  • Organizational Skills
  • Analytical Skills
  • Attention to Detail
  • Analytical Thinking
  • Problem-Solving
  • Financial Management
  • Banking Operations

Languages

Spanish
Native/ Bilingual

Timeline

Transaction Specialist
JP Morgan Chase Bank
05.2023 - Current
Overnight Inbound (Stocking)
Target
04.2023 - 05.2023
Mail Clerk
Provest LLC
11.2018 - 12.2019
Courtesy Team Member
Meijer Inc
01.2017 - 10.2018
Wheaton North High School
High School Diploma
College of DuPage
Some College (No Degree) from Fine Arts
Jesus Lopez